Hi all,

I have encountered a very strange issue. I have my phone unlocked. One day, I did a full erase and removing my profile. The phone has stopped accepting inputs from keyboard, touch screen, and power switch. I even tried to doctor the phone, unfortnately, USB port is not being recogized and no pop up message when it is plugged in the PC.

The only way the power can be powered off is to do a reset. Holding power switch and switching sound switch on and off.

Any thoughts on how to fix this issue?