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  1.    #1 I went here to try downloading webos doctor but keep getting a webpage error.

    My touchpad is not responding to touch due to a cracked screen and I would like to format it. Can someone please help me walk me through how to run webos doctor some of the how to's are not clear to me. So far I have the touchpad connected to the comuputer and I have the big USB symbol showing on the screen.

    I was also able to download webosdoctorp302hstnhwifi but don't know what to do with the file.

  2.    #2  
    nevermind got it to work..pretty simple once I was able to figure out webos doctor should just open like a normal file. don't know why I wasn't able to open it before.

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