[reverendzj]

Haven't received a cancellation, but did receive my Touchstone. Now, if I only had a TouchPad to charge.

[ght]

No cancellation email yet. OnSale website says status is Discontinued. Ordered 3 x 32GB at 5:45pm EDT through Amazon. Amazon site says Shipping Soon. Need a miracle here...

Edit: Standard shipping.

[sakamano]

does anyone know if it shows up as pending on your credit card , if a charge was actually made?

[cellobrian]

The best part is that now that this order has disappeared from my Amazon account, there is no way to leave negative seller feedback! ***!

[frankdavis]

Just got canceled here too.

[pk1234]

does anyone know if it shows up as pending on your credit card , if a charge was actually made?

In most cases its like a "hold" or "pending" they dont actually debit your account until the ship the item.

Edit: In my case the transaction is still pending/processing since aug 21.(even after I received the cancellation notice today). So I dont have access to the $114 they charged...

[mrjspeed]

does anyone know if it shows up as pending on your credit card , if a charge was actually made?

i believe the way it works is that Pending is the initial charge (hold), and then if they want to commit the charge they submit it, but it may not update depending on your bank until the next day.

[lougw]

I am really surprised. My order was placed in the 2:00 hour EST Sunday. Not sure what sort of random number generator they used to pick orders to fill, but appears that is how it was done.

For anyone interested here is how you contact Amazon. I just asked them to allow comments on canceled orders. I don't think OnSale is a scam and I don't see a need for legal action, but they royally screwed this whole thing up and look like a second-rate organization. I am unlikely to use them again, and I think future customers deserve to know about it.


https://www.amazon.com/gp/help/conta...bosnation0e-20

[sakamano]

well hopefully they do, cause the touchpad i ordered from sams club is under pending transaction, however that one definately shipped yesterday.

[sracercelica]

In most cases its like a "hold" or "pending" they dont actually debit your account until the ship the item.

Well my card went from "Pending" on Sunday, Monday, Tuesday to "Posted Transactions" today. Yet I got my cancellation email just a while ago. They better give me a refund ASAP.

[wlblack1]

I just received my cancellation e-mail as well but I now have plenty of accessories :-(

[j_grouchy]

Just got this:

Greetings from Amazon.com,

We're writing to inform you that your order -XXXXXX-XXXXXXX from onSale has been canceled because the item(s) you purchased were out of stock. Please return and place your order again at a later time.

Our sellers strive to minimize canceled orders. We're sorry for the inconvenience this has caused. Your credit card was not charged for this order. If you have any questions regarding the cancelation of this order, please contact onSale.

If you're still interested in this item, please search for it again on Amazon.com.

We've included your order details below for reference. We've also included the URL for the item you purchased if you'd like to try ordering from another seller.

We value you as a customer and hope you will continue shopping on Amazon.com.

==================================================
ORDER DETAILS
==================================================

1 of HP FB356UT Smart Buy Touch Pad QUALCOMM Snapdragon APQ8060 1.2 GHz 802.11 a/b/g/n Wireless 9.7" IPS TFT 1GB RAM 32GB

Damn...me too.

Remind me never to buy from onSale ever again...

[remmy123]

No email. My order seems to be in limbo still and my bank is still "pending". onSale sucks.

[rovercash]

Yay, just got my cancelled email from Amazon.

[UnlimiteD3k]

I just got my cancellation letter from Amazon! Good times!!

[j_grouchy]

So...what are our options now? Any more shaking loose out there?

[razorsedge]

Still waiting for my cancellation. Haven't heard anything yet.

[ght]

Cancelled.

[lougw]

This was my reply to Amazon's cancellation email. Not sure anyone will get it but I thought worth writing.

If you really valued me as a customer, or valued any customer, you would allow feedback on this seller.

The seller oversold. It happens. I get it. But the seller failed to deal with that oversell for 72 hours, and as of this moment has not reversed the charge on my credit card. I assume they will eventually, but they are coming across as a second-rate organization, one that I wouldn't buy from again. And I think other consumers deserve to at least know what happens.

The commitment shown to customer service by the seller and by Amazon in not allowing comment on the seller is underwhelming.

[mosdl]

canceled as well