I am preparing to trasition from my VZ unit to a new ATT model. I've got impostah,preware, Home. Doc, and have gone through the 12 or so steps, nothing with unit 2. Upon entering an assumed password in webos account (backup) , it doesn't sign in. Device info shows a blank for webos account. So I don't know if I failed to complete this a year ago or what, any ideas?