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I'm surprised that RIM (owners of Blackberry) haven't come whoring themselves in front of your execs, touting the wonders of "instant" email. They have to our company, and it's been one of the worse support nightmare we could have had.
As for palmOne, forget about it. They lost the corporate market because they are the sux0r when it comes to promoting the benefits of their undeniably superior product. They haven't improved their marketing or promotion channels, last I read, and probably never will.
As you know, the CTO (or worse, CFO) ultimately decides which technology path to take on these things. If you have his or her ear, try presenting a simple breakdown of what services your team needs (and don't) with a mobile computing device, what services are met/not with a laptop vs. PDA. You don't have to worry about cost - leave that to the finance people.
Being in IT, I hate to say that you have an uphill battle. It IS cheaper to squeeze as much use out of antiqued equipment than update to a new technology. Example: this year, we reached the milestone that over 60% of work PCs now have WinXP, running on lowend Pentium 4 boxes. We hope to have over 90% by year's end. That means that under 40% are still running on P3's, WinNT. Yes, I am one of them. Yes, I work in an investment bank (over 30,000 employees worldwide)...
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