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  1.    #1  
    Was wondering if anyone else got the "PalmOne Registered Customer Survey" in their e-mail today?

    It looks like they may care a little about what we think and want afterall. Although I suspect it is more for demographic and marketing purposes.
    "Everyday is a Gift, A Blessing, An Opportunity!" - GM

    Phone history: Treo 600, Treo 650, Treo Centro, Pixi, Centro again, 800w, Treo 755p, Palm Pre
  2. #2  
    Didn't get it although I suspect that I am not on their email listing (either that or they just avoid moose)...
    What kind of questions did they ask?
    I have never let my schooling interfere with my education.
    -Mark Twain
  3.    #3  
    Here's the survey:

    Questions marked with an asterisk (*) are mandatory.

    We recently noticed that you recently registered a Handspring Treo or Palm Handheld, and we would greatly appreciate your input to help us understand how our customers use their handhelds.

    1. Which handheld/smartphone are you primarily using now?

    Please Select: Treo 600 Tungsten WTungsten T3Tungsten T2Tungsten TTungsten ETungsten CZire 71Zire 21Zirei705m515m505m500m130m125m105m100V or VxVII or VIIxIII, IIIe, IIIx, IIIxe or IIIcOther

    2. How long have you used this particular handheld/smartphone?

    Please Select: Less than one month1 – 3 months 4 – 6 months 7 - 9 months 10 – 12 months 13 – 18 months More than 18 months

    3. What type of mobile phone did you have before purchasing your current handheld/smartphone?

    Did not own a mobile phone

    Had a basic mobile phone

    Had a Bluetooth-enabled mobile phone

    Had a smartphone:

    4. What is your current Cellular phone carrier?

    None - N/A


    AT&T Wireless





    Bell Mobility

    Other, Please Specify

    5. Did you change Cellular phone provider when you aquired your new handheld/smartphone?


    Yes - I switched without penalties

    Yes - and canceled my existing contract with penalties

    6. What Palm or Handspring have you owned n the past?(Select all that apply)

    Pilot 1000/5000

    PalmPilot Personal/Professional

    Palm III

    Palm IIIe

    Palm IIIx

    Palm IIIxe

    Palm IIIc

    Palm V

    Palm Vx

    Palm VII

    Palm VIIx


    Visor Deluxe

    Visor Platinum

    Visor Prism

    Visor Edge

    Visor Neo

    Visor Pro

    Palm m100

    Palm m105

    Palm m125

    Palm m130

    Palm m500

    Palm m505

    Palm m515

    Palm i705


    Zire 21

    Zire 71

    Tungsten E

    Tungsten C

    Tungsten T

    Tungsten T2

    Tungsten T3

    Tungsten W

    Treo 90

    Treo 180/180g

    Treo 270

    Treo 300

    Treo 600

    Other, Please Specify

    7. If you purchased the handheld yourself, where did you purchase it:

    Consumer electronics super store (e.g. Best Buy)

    Office supply super store (e.g. Office Depot)

    Productivity Specialty Store (e.g. Franklin Covey)

    Direct from Palm or Handspring

    Online retailer site (e.g. Amazon, Egghead)

    Online auction site (e.g. eBay, Yahoo)

    Liquidation Site (e.g., Return Buy)

    Don’t Remember

    Other, Please Specify

    8. Have you visited, or before making your purchase?


    Yes, to get product information before purchasing

    Yes, to purchase directly from Palm/Handspring

    9. Have you visited, or for any of the following:

    Get support

    Find accessories

    Download additional software

    Other, Please Specify

    10. What is your gender



    11. What is your age?

    Please Select Under 16 16 - 171 8 - 24 25 – 29 30 - 34 35 - 39 40 - 44 45 - 49 50 - 54 55 - 59 60 - 64 65 or older Rather not answer

    12. What is the last grade of school you completed?

    Grade school

    High school

    Technical school

    Some college

    Completed two-year college

    Completed four-year college

    Some post graduate work

    Post graduate degree

    Rather not answer

    Other, Please Specify

    13. Which of the following best describes you?

    Please Select: Work full-time (more than 30 hours per week)Work part-time (30 hours or less per week) Homemaker Full-time student Part-time student RetiredUnemployed Rather not answer

    14. For classification purposes only, which of the following best describes your total annual household income before taxes?

    Please Select: Under $30,000 $30,000 to less than $50,000$50,000 to less than $75,000 $75,000 to less than $100,000$100,000 to less than $150,000$150,000 to less than $200,000$200,000 to less than $250,000$250,000 or more Don’t Know Rather not answer

    Thank you very much for your feedback. Your input is greatly appreciated!

    -- The palmOne Team
    Last edited by GeekyMom; 02/12/2004 at 10:32 PM.
    "Everyday is a Gift, A Blessing, An Opportunity!" - GM

    Phone history: Treo 600, Treo 650, Treo Centro, Pixi, Centro again, 800w, Treo 755p, Palm Pre

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