My TREO 270 backlight failed after just 6 weeks use. Support in Australia for these devices sucks. First they needed me to complete 2 lots of paperwork = delay. Then I shipped it to Sydney and they lost it = delay. Then they were shipping it to the wrong address = 2 weeks delay. Now I dread the day it fails again.
Service is the name of the game and without it I will never buy a Handspring product in Australia again.