I'm a new Treo 300 user (2 days)

I bought the Documents to Go and downloaded the files and installed them in my desktop. I'm trying to get them to install in my Treo.

I'm running Windows XP home edition (which I suspect is a factor)

I have the phone working and on the Sprint PCS Vision plan, and I have successfully synced with Outlook and got the contacts and phone number over to the Treo.

During that process I saw a warning message about the following happening, something about the connection Timing Out with XP.

Now when I try to sync and get the Documents to Go files to install on the Treo by hot syncing I get the following message.

The connection between your handheld computer and the desktop could not be established. Please check your setup and try again.


I've checked OK and rebooted the desktop and etc, can't get it to work.

Can anyone lead me out of the darkness here and tell me how to make this work.

When I open the Palm Computer icon on my desktop it shows that the programs are installed and will be transferred to my Treo the next time I hot sync with it - but it ain't a happening.


Ron Vermillion