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  1. jareddy's Avatar
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    This is a backup message to one I sent earlier but have had no response to......My relatively new Treo180 had worked very well as a telephone roaming around the USA and Europe. But I am now in Hong Kong (which has GSM 900 like Europe) and cannot get connected to the phone networks.

    The unit was purchased in the USA and worked fine there, but I have been unable to make a connection in Hong Kong. I have tried my USA SIM card, a Hong Kong Orange pre-paid SIM card and a China Mobile SIM card. All of these work/connect in Hong Kong on the GSM 900 band in my other mobile phone, but my Treo doesn't seem to recognize them. In fact, my Treo doesn't really seem to look for the network the way it did when I was in the USA or in Europe. It gives me no dialogue box showing that it is searching for the network (ie, dancing Handspring X logo).
    It always says it is 'Network Search' but never finds one. Also, under options I am unable to make it search for particular networks for some reason the way I could in the USA or Europe. The machine says 'Wireless Mode must be on for at least 30 seconds...' even tho that mode had been on for several minutes or longer.

    In short, the problem is with the phone not the networks.

    I have 'soft,' 'system' and 'hard' reset - all to no avail.

    Do you know what the problem may be? I have seen discussion boards talk about a 'ResetRadio.prc & SdrvDirectRadio.prc' program that sounds like it might work.

    Please help me on this, as I really need my Treo to work as a telephone.

  2. #2  
    First thing first, you need to ask your carrier to allow you roaming [so that you can use it other places, and you gotta find if you can use it in hong kong,.... [im not 100% sure about that point, but i think so]

    second if its stuck ont he searching for network, and the handspring logo is spinning...its radio reset...

    just email them ask for it..
  3. jareddy's Avatar
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    thanks for the reply.....

    my sim cards are all set up for roaming, and they work here in hong kong. i have checked that quite carefully and know the phone systems well.

    there is no dancing/flipping handspring logo when the network search is going on.

    any further advice would be greatly appreciated.

  4. #4  
    This sounds like the "not searching for the network" problem which is extensively discussed on this site, which is fixed by the radio reset programs

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