Quick Install -- no device found FIXED!! [hh]

hugh_h · 06/26/2010, 03:27 PM

(I posted this a few days ago, but it disappeared -- this time I'll just synopsize)

Recently I installed the Quick Install utility but had difficulty running it. Novacom didn't want to run -- my Pre was seen as a USB device and assigned a drive letter (that I couldn't access) when I set it to "charge only".

While looking for the solution, I discovered that WebOSDoctor resets the phone and turns development mode off.

Even with it on, I still couldn't get Quick Install to see the device until I cleaned out the USB devices for the Pre and re-installed them. To do this, I used USBDeviceView from nirsoft.net.

It's FREE, and after using "File - Uninstall selected devices", I was able to get Novacom re-installed and working, where trying the re-install before didn't solve the problem.

Hopefully this helps others avoid the hours of frustration I experienced.

allowingtoo · 09/14/2011, 04:01 PM

OMG that totally worked for my HP TouchPad!

Achill3s · 09/14/2011, 04:12 PM

Good to know.

What has always worked for me is to first uninstall the Novacom (Start > Control Panel > Add/Remove Programs > Uninstall Novacom).

After it is uninstalled, reinstall Novacom with WebOS Quick Install (Open WebOS QI > File > Reinstall Novacom).

That's another option that always works for me.

drewster_uk · 09/15/2011, 01:19 PM

thanks for that

06/26/2010, 03:27 PM	#1 (permalink)
hugh_h Member Join Date: Jun 2010 Posts: 40 Likes Received: 1 Thanks: 2 Thanked 2 Times in 2 Posts	Quick Install -- no device found FIXED!! [hh] (I posted this a few days ago, but it disappeared -- this time I'll just synopsize) Recently I installed the Quick Install utility but had difficulty running it. Novacom didn't want to run -- my Pre was seen as a USB device and assigned a drive letter (that I couldn't access) when I set it to "charge only". While looking for the solution, I discovered that WebOSDoctor resets the phone and turns development mode off. Even with it on, I still couldn't get Quick Install to see the device until I cleaned out the USB devices for the Pre and re-installed them. To do this, I used USBDeviceView from nirsoft.net. It's FREE, and after using "File - Uninstall selected devices", I was able to get Novacom re-installed and working, where trying the re-install before didn't solve the problem. Hopefully this helps others avoid the hours of frustration I experienced.
	Liked by allowingtoo likes this. Thanked By: allowingtoo

09/14/2011, 04:01 PM	#2 (permalink)
allowingtoo Member Join Date: Aug 2011 Posts: 213 Likes Received: 32 Thanks: 17 Thanked 18 Times in 13 Posts	OMG that totally worked for my HP TouchPad!
	Liked by

09/14/2011, 04:12 PM	#3 (permalink)
Achill3s Forum Moderator Join Date: Jul 2009 Posts: 2,999 Likes Received: 59 Thanks: 262 Thanked 539 Times in 392 Posts	Good to know. What has always worked for me is to first uninstall the Novacom (Start > Control Panel > Add/Remove Programs > Uninstall Novacom). After it is uninstalled, reinstall Novacom with WebOS Quick Install (Open WebOS QI > File > Reinstall Novacom). That's another option that always works for me. __________________ Achill3s' Palm Pre: Modded and patched to death!!
	Liked by Thanked By: nguyen2011

09/15/2011, 01:19 PM	#4 (permalink)
drewster_uk Member Join Date: Aug 2008 Posts: 46 Likes Received: 1 Thanks: 4 Thanked 7 Times in 4 Posts	thanks for that
	Liked by

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