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Updates Won't Quit

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Old 09/17/2009, 09:49 AM   #1 (permalink)
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Default Updates Won't Quit

In the past, when I would select Updates, the phone would say, "Checking for Updates," and then a few moments later would come back and say, "Your phone is up to date." Since mid-August or so, every time I open Updates, the phone goes out searching but never quits. The "Checking for Updates" screen with the activity circle just keeps going, and going, and going -- I've even left it overnight just to find it still searching in the morning. I did do a hard reset right before this started happening, but I can't imagine that would cause the problem.

Any help on this would be greatly appreciated.
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Old 09/17/2009, 10:55 AM   #2 (permalink)
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Quote:
Originally Posted by kingle1 View Post
In the past, when I would select Updates, the phone would say, "Checking for Updates," and then a few moments later would come back and say, "Your phone is up to date." Since mid-August or so, every time I open Updates, the phone goes out searching but never quits. The "Checking for Updates" screen with the activity circle just keeps going, and going, and going -- I've even left it overnight just to find it still searching in the morning. I did do a hard reset right before this started happening, but I can't imagine that would cause the problem.

Any help on this would be greatly appreciated.
I'd just sit back and wait until the next update is available... Then if the problem persists (when connected to a strong wifi signal) then I would take the Pre back to sprint. I would show them what version your phone is running then compare to what version the in-store model is running. If they nor advanced tech support can help you, they will replace your Pre.
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Old 09/17/2009, 11:59 AM   #3 (permalink)
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That's basically what I've been doing, however the Update function would also update my apps that I had downloaded from Palm's App Catalog. I suppose the other option is to go to WebOS Doctor. However, if I do that, I think I'll wait for 1.2.
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