Anyone noticing a little distortion?

[Big Dookie]

I have to say, after doing some testing, I definitely notice it much more after it gets hot.

[HChristianS]

so does it go away after it cools, im confused..

[Bigchris]

Ok, I went right back to the store after I noticed mine, and got a different one. It was working fine, then I started using the touch stone, now I'm not sure, but I'm wondering if the touchstone is the cause of this problem ? When it gets warm the Blotches come back not as bad as the previous Pre I had..

[Big Dookie]

Mine did seem to go away after cooling, yes. I was confused too, because when I got to work I started playing around on it again and I couldn't find the splotches I had mentioned before and thought they had just disappeared with use. However, after using it a bit and feeling it heat up, sure enough they came back.

Speaking of, why are these things getting so hot anyway? Is everyone's this hot? I'm not even using the touchstone, just regular use makes the back of it very, very warm. I'm not liking that so much.

[OneSix]

I really think its the temperature from the battery. I set my phone done for about an hour, untouched, the blotch is gone.

[dp135]

Originally Posted by jacked

I didn't really notice this until after putting it on my Touchstone. Now the whole bottom has distorted shadows and circles. Could this be happening from charging it? Or it getting hot or something?

I don't have the touchstone and I see it on some screens FWIW. As someone said, Pandora or any of the deeper blue screens seem to exagerate it for me. It reminds me of screen bleed like I had on my Inspiron 8000 that I likened to the Aurora Borealis. That laptop,which I might add is still going strong, never seemed to be bothered by it. It really was more of an aesthetic thing. I know nothing of cellphones so I don't know if this is more ominous and will read and watch carefully.

[freedomflyer]

So, do you guys all think that Sprint stores will accept this return? I mean it is totally not any of our faults. It's not like its a HUGE deal, but at the same time, it is a new device. What is the general concensus for this problem?

[Big Dookie]

I think most people are still in "wait and see" mode. We're still less than 10 hours out from launch at this point, so it might be too early to get a definitive answer on what's going on with this issue. To me, the heat is more of an issue than the screen itself (partly because the heat seems to be causing the screen issues), so that's what I really would like to get some answers on.

[vilasgn]

Originally Posted by kasi1222

I would definitely call what I am observing on my Pre a discoloration, rather than a distortion. Lower right hand corner of the screen looks quite yellow on a white background, and just brighter on any other background.

We have two here for comparison. Mine shows the discoloration, the other one looks fine.

I just came from a Sprint Store (Southbay Galleria Mall Torrance, CA) I saw exactly the same thing that you have in your picture on one of the two demo units in the store. Only thing is I saw two brown colored spots on the bottom left side of the LCD. Both pres were on the touchstone charging and the one I handled was feeling really hot. My guess it's something to do with the heat.

[Bigchris]

Originally Posted by freedomflyer

So, do you guys all think that Sprint stores will accept this return? I mean it is totally not any of our faults. It's not like its a HUGE deal, but at the same time, it is a new device. What is the general concensus for this problem?

Yes, they'll take it back.. I went back and they took care of me..

[jacked]

So Sprint exchanged my Pre for a new one (my J key didn't depress). I decided to charge the new Pre with the regular charger this time instead of the Touchstone and guess what...

...the Pre developed a white splotch down the right side of the phone next to the USB port as it heated up.

I think it's pretty much confirmed by all of us that the Pre screen is affected by heat and develops splotches where the heat is applied. With the Touchstone its more universal and seems to be at the bottom of the screen; with the regular USB charger it develops splotches on the right side next to the port.

I wonder how Palm is going to respond to this

[Vyruz Reaper]

Originally Posted by Bigchris

Yes, they'll take it back.. I went back and they took care of me..

where in SoCal?

Every store in the OC is sold out!

[Bigchris]

Originally Posted by Vyruz Reaper

where in SoCal?

Every store in the OC is sold out!

I'm in Rancho Cucamonga, they're sold out now.. This was this morning around 10am. I got there at 6am and was the 1st there. I noticed the blotches and took it back around 10. I got the last one, they sold out of 50 of them that quick.. They're getting more on Monday..

[rs4ftw]

thanks for being the guinea pigs everyone.. i'll wait for the second batch of pre's.

[shawnfb]

entire bottom of my screen is blotchy

[michaelone]

I bought 2 this morning. mine worked perfectly and my wife's phone number wasn't connected to their system (or something like that) anyway they fixed it. I mentioned the blotchy charging problem and he was aware of it. He also said Palm is aware of it and they are working on firmware fix for it. They started off with 95 Pre's and sold out by 1pm. Sold out of touchstones before I got there at 8:30am. I ordered 2 and they're being shipped.

[OneSix]

Originally Posted by Bigchris

I'm in Rancho Cucamonga, they're sold out now.. This was this morning around 10am. I got there at 6am and was the 1st there. I noticed the blotches and took it back around 10. I got the last one, they sold out of 50 of them that quick.. They're getting more on Monday..

Does the new Pre have the light blotch?

[Bigchris]

Originally Posted by OneSix

Does the new Pre have the light blotch?

When the phone isn't hot, no. However, when the phone starts warming up, you start to notice a little. Its not as bad as the 1st one I had, where it was noticeable all the time. This one only shows SOMETIMES when its warm. I'm gonna see how it goes over the next few days.

[treobk214]

Originally Posted by MSB

According to your profile, you are 35 years old and you are using terms like "'foons"?

Anyway, I didn't personally witness that the sun rose in China this morning, either... but it happened. It's pretty obvious you didn't buy a Pre and you could certainly clear it up by actually telling us that you got one or not. And despite all of the "concerned" posts you've been making about people's problems, you never actually mention that you have one.

The "one" story about Verizon was so over-the-top BS that it - by itself - discredits you... do you realize that? And your asinine responses in that post and others just adds to it.

And what's with the "(swats him away)" business? I don't know how you think that line is perceived by others reading your posts, but I can tell you that it puts off a very effeminate vibe... like Nathan Lane in "The Bird Cage". So, if that was the intent, then you nailed it!

YOU are the definition of asinine. Look how upset you've become!!! If my posts are so ridiculous, why do you take so much time addressing them? lol. You're a joke!

Face it. You get defensive like a little girl whenever any derogatory news is presented about your favorite little toy here.

Incidentally, I was calling you a buffoon. "foon" was short. I find it amusing that you take all this time to analyze my posts here.

If you didn't believe me, all you had to do was ignore the posts. Its relatively simple. But I know I've got you all upset otherwise you wouldn't be taking the time trying to insult me.


As far as effeminate goes, if a swat isn't emphatic enough for you, I'd be happy to provide you with a much heavier slam to the head just let me know. I've always had one hell of a left cross.
It would be my pleasure to provide you with a demonstration.

I'm flattered that you take the time to look into my profile by the way - now I KNOW I've gotten under your skin. Lol.

Admit it. You're bitter because you've got distortion, crashes and light leakage.

[PedroTheGoat]

Wow,i've noticed it on mine too. It's not so bad that I feel the need to take it back. It sure is annoying though.

Good call guys. It does seem to only happen when it gets hot.