I plug my pre in and get the beep-beep that I connected something. If I click on the USB icon to 'safely remove usb device' it shows the PRE is connected. however I cannot access the files on the PRE at all on this PC ever since getting a new Pre a few weeks ago (my 5th in a year).
however on my laptop PC at home, I plug it in, files pop up, I grab what I need or add what i need.
I've had this problem before, but I can't remember what the fix was and after googling and searching here I didn't see it.