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  1.    #1  
    I have an At&T 200MB/month plan.
    That is enough for me.
    The problem is that the Palm Pre phone is using most of
    the 200MB by itself and I don't know how to disable this.

    From 8/28 to 9/19, the phone used 131MB of data while
    I only used 5MB. AT&T said they cannot distinguish what
    part of the data is used by me or by the phone, so if data
    usage passes 200MB/month, I would have to pay for the extra
    data usage.

    All Palm support can tell me is to disable data usage completely.

    Is that the only solution?
    How can AT&T have a data plan where the phone itself
    uses most of it and I only have about 50MB to use during
    the month?

    I already disabled email sync, messaging, backup and location
    services. Is there anything else that I can disable besides
    disabling data usage completely?

    I see a lot of data usage from 11pm to 8am when I'm not
    using the phone, but I wonder if it also uses data during
    the day when I'm not able to distinguish the phone's data
    usage from my data usage.

    Thanks for any help you can provide.
  2. #2  
    there are people on here far more knowledgeable than me, but this could be the back up facility. You could try disabling this but of course you will be at risk of losing your data if you need to restore it from the "cloud".
  3. #3  
    Turn off the Backup feature as this will use up data every day. If you purchase apps, be sure to run a manual backup at that point. You can also turn your phone's data off completely when not in use. Phone dialer> preferences>Network> Data Usage
  4. #4  
    if at&t cant distinguish which traffic is "you" and which is "the phone", then how do you know that "you" only used 5mb and the rest of it was "the phone"?

    Or did I misread the OP?
  5. Honis's Avatar
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    #5  
    Quote Originally Posted by Workerb33 View Post
    if at&t cant distinguish which traffic is "you" and which is "the phone", then how do you know that "you" only used 5mb and the rest of it was "the phone"?

    Or did I misread the OP?
    I think he's tracking his data use himself.

    I'd recommend the Data Toggle app in Preware. It makes turning data on and off easier. Also mode switcher I think can turn it on/off with screen state. I can't confirm it since I deleted mode switcher (I had problems I haven't taken the time to diagnose). Also, to help track data use across all antenna's use Netstat. It breaks the data use up so you know how much you've used on network and on Wifi.
    I'm a man, but I can change, if I have to, I guess.
    Device history: *free feature Phone*x3 -> LG Rumor -> Palm Pre -> HTC Arrive (3days) -> Samsung Nexus S 4G (28 days) -> Samsung Galaxy S II Sprint Epic 4G Touch -> Palm Pre -> Pre 3
  6. #6  
    and how is he tracking that? can he measure how much data is used for loading a web page, etc?
  7. Honis's Avatar
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    #7  
    Quote Originally Posted by Cantaffordit View Post
    and how is he tracking that? can he measure how much data is used for loading a web page, etc?
    I can on Sprint through its website. Check before you fly around doing stuff, check again after. He could already have netstat making it even easier.
    I'm a man, but I can change, if I have to, I guess.
    Device history: *free feature Phone*x3 -> LG Rumor -> Palm Pre -> HTC Arrive (3days) -> Samsung Nexus S 4G (28 days) -> Samsung Galaxy S II Sprint Epic 4G Touch -> Palm Pre -> Pre 3
  8.    #8  
    If you read my post, I already disabled backup, instant
    messaging, location services, email sync, (also goggle chat,
    no facebook access, wifi, bluetooth), etc.

    I can figure out when the phone uses data from the access time
    in AT&T's data usage log. I don't use the phone for internet
    access when I get home, so if there is data usage from
    10pm to 8am, it is not me. I use the computer at home.

    As I said, I just don't know if all data usage from 8am to 10pm
    are all really mine or even part of it is from the phone.

    This is my 30 day trial with this phone. What is the point of
    having a smartphone with a data plan if I have to turn
    off data usage? And why AT&T has a 200MB/month plan
    if they know that the phone will use about 150MB/month?

    I don't recall any small print saying that most of the
    200MB will be used by the phone and that I will be left
    with about 50MB to use from a 200MB plan.

    Is there an app that I can run to see what is using the data
    in the phone and find ways to disable data usage from those
    applications?

    I guess nobody has complained about this because you
    all have unlimited plan. AT&T only provides 2 plans with Pre:
    200MB and 2GB. I'm sure 200MB would be enough for
    me, but I was not expecting that the phone would use
    150MB already.

    Thanks.
  9. #9  
    so what do you want from a phone? Because it sounds like you might be better off w/ either a feature phone or a different carrier. Basically every newer 'smart phone' is going to use data like crazy, that's what carriers are making $ on now, no one calls anyone anymore lol
  10. #10  
    install EOM app
    install muffle system logging
  11.    #11  
    Thanks.
    What do these applications do exactly?
    Is there a way to somehow capture which applications are running
    at a certain time interval? Or Do I need to keep monitoring at
    around 11:24 to 11:38pm to see what is being launched?

    Do you know if there is any internal application that uses
    data everyday and if it is safe to kill it or delete it?

    These are the latest entries in the data usage log:
    09/19 11:24 PM wap.cingular Internet/MEdia Net Sent 10941KB
    09/18 11:38 PM wap.cingular Internet/MEdia Net Sent 2114KB


    As for the people who say that this is what the phones do,
    let me ask you if you have the 2GB plan and your phone uses
    1.5GB, how would you feel? Or should I have to upgrade
    my data plan and pay extra $$ because something is being
    uploaded/downloaded everyday out of my control and without
    my approval?

    I would like to have internet access from the phone for a variety
    of reasons, but I don't want to pay for the data that I didn't use.
    I think this is reasonable.
  12. #12  
    make sure you delete all your Synergy Profiles like Facebook in your contacts. Also using Data on Demand would help. What it does is only turn on data when you need it. Here is the link:

    http://forums.precentral.net/palm-pr...you-think.html
  13. djmcgee's Avatar
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    #13  
    Not to be a complete ***** about your issue but it seems to me you wanted a feature phone with web browsing capability. You bought a smartphone with significant cloud connection.

    When the Pre was first offered on Sprint a lot of people got bent out of shape having to buy the unlimited data plan. Now we see why. If you desire a smartphone such as the Pre, any of the Droid phones, iPhone, etc. then cloud based connections are a fact of life and will use some of the overhead.

    I wish you luck in your endeavor but the easiest way to ensure this doesn't happen is to disable data and only browse over wi-fi. Save your 200 MB for when you need it.

    Good luck.
    Dan
  14.    #14  
    Quote Originally Posted by djmcgee View Post
    Not to be a complete ***** about your issue but it seems to me you wanted a feature phone with web browsing capability. You bought a smartphone with significant cloud connection.

    When the Pre was first offered on Sprint a lot of people got bent out of shape having to buy the unlimited data plan. Now we see why. If you desire a smartphone such as the Pre, any of the Droid phones, iPhone, etc. then cloud based connections are a fact of life and will use some of the overhead.

    I wish you luck in your endeavor but the easiest way to ensure this doesn't happen is to disable data and only browse over wi-fi. Save your 200 MB for when you need it.

    Good luck.
    I tried a non-smartphone, but browsing in that Samsung phone was a pain.
    It came with unlimited data plan, but it was so difficult to use that I gave up.
    Palm Pre Plus was offered for free after rebate and I only had 2 choices:
    200MB and 2GB data plan. I did some calculations and figured 200MB was
    enough for me but was not counting that I had to compete with the phone.

    The strategy seems to turn off data usage at night but I wonder if
    whatever the phone was doing, if it cannot connect at night, once
    I enable data usage during the day, if it will start using data during
    the day too. Will need to figure this out.

    Last resort is to go back to that Samsung Solstice with unlimited
    data usage.
  15. Honis's Avatar
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    #15  
    Quote Originally Posted by pschang View Post
    Thanks.
    What do these applications do exactly?
    The key one I listed that you would like is Data Toggle. As the name implies it toggles Data on and off just from opening the Data Toggle app. I think this will be the most useful to you since you're restricting internet access so much. SMS wont work but turning on data every once in a while will get missed messages. (home brew) http://www.precentral.net/homebrew-apps/data-toggle

    Quote Originally Posted by pschang View Post
    Is there a way to somehow capture which applications are running
    at a certain time interval? Or Do I need to keep monitoring at
    around 11:24 to 11:38pm to see what is being launched?
    JStop shows you all the currently running services. My phones battery died minutes ago so I can't fire it up to see if it can kill them.
    Application:JsTop - WebOS Internals


    Hope this helps.
    I'm a man, but I can change, if I have to, I guess.
    Device history: *free feature Phone*x3 -> LG Rumor -> Palm Pre -> HTC Arrive (3days) -> Samsung Nexus S 4G (28 days) -> Samsung Galaxy S II Sprint Epic 4G Touch -> Palm Pre -> Pre 3
  16.    #16  
    Thanks a lot!
  17. #17  
    +1 with others that restricting your data connection is the key.

    Pay particular attention to contact synergy. Have you linked your contact list and calendar to cloud, such as Google calendar/contact, for example? These, including a lot of third party apps will also use data periodically in the background. For example, Flight Tracking apps will update your airline flights in the background as often as 10 minute intervals. Even many games will get online automatically to fetch the list of high scorers. Bottom line is that smartphone apps **assume** there is data connection.

    If restricting data is the key, I also second the option of using mode switcher to regulate data toggle by (1) time of day (e.g. only between 9am-5pm), and (2) timed interval (e.g. 5 min every 2 hrs). Having data on the top menu to toggle manually will also help.
  18. djmcgee's Avatar
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    #18  
    Or just use wi-fi for data.

    You can toggle data off completely at home if you have wi-fi.

    If you don't have consistent access to wi-fi then you are stuck. The phone will still use data to support it's needs.

    I would be concerned about trying to "schedule" data as things will likely get missed and then when there's a problem (contacts not sync'd, etc.) someone will be unhappy.

    Try to live off wi-fi instead of 3G data. Thus the recommendation to turn data off would be the best option.
    Dan
  19. #19  
    Make sure to keep WiFi turned on (and connected to an access point where ever you usually go) since WiFi data isn't charged against your AT&T plan. If you turn on data in the morning and have WiFi already connected, I would hope that all the things trying to send data would do so over the WiFi connection.

    Also, check the accounts that are setup in each of the major apps (email, messaging, calendar, and contacts) and remove the ones you don't care about.
  20.    #20  
    In contacts I only have 2 accounts: Palm profile and SIM. Most of the contacts are in the SIM card. I don't play games on the phone or use flight tracking and I already disabled most of the apps mentioned. The only thing that is still on is Goggle calendar and there is no setting to change the frequency of sync.

    So if I understand all the advises above, what I need to do is
    when I get home, turn the data usage off and turn on WiFi. This
    way whatever data the phone needs, it will get from WiFi and
    by morning, when I turn data usage on and WiFi off, the phone
    shouldn't have a need to transfer or use more data.

    In the data usage log from AT&T, I can see that most of the phone's
    internal data usage is between 11pm to 8am (there was a day that I
    didn't use internet at all on the phone and I only saw data usage at
    night on the log). If at that time interval only WiFi is available, the phone
    will probably do all it needs to do via WiFi. It seems to be a simple solution.
    I hope it works.

    Thanks.
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