i am new to this forum so excuse my lack of knowledge or use of the correct terms and such..:-)!
i have been having a problem with my pre, with the volume display staying on my screen and intermitently voluming down....(:-) lack of better description!). it does this without me touching anything and when i go to the sound/ringtone app, i can raise the volume but as soon as i take my finger off the slider it automatically goes all the way to silent....by itself!! i took the phn to sprint, but since it is a replacement phn thru asurion, i have to go thru them. after descibing my problem and them having me power the phn down to no avail, they are sending me a new phn....my question/problem is this, i've seen this same problem on this forum and i want to know if there is a fix that they(sprint or asurion) are unaware of yet.....it happens!
btw---the replacement program? u have to use the replacement company for a year b4 sprint can touch your ph again...very frustrating! asurion is fast in shipping , just sucks that u can't go to ur ouwn carrier for help! thanks in advance peeps!!
still love my pre!