View Poll Results: Who do you think is holding up the 1.4 update?

Voters
959. You may not vote on this poll
  • Sprint

    118 12.30%
  • Verizon

    579 60.38%
  • Palm

    262 27.32%
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  1. #3181  
    Quote Originally Posted by og1502 View Post
    According to the above pic we are getting a text notification of the update!?
    To me it sounds like basic Sprint C.S. stupidity. Every iDEN/CDMA phone I've owned, there has NEVER been a text alert saying an update was available.

    It seems like the classic "yes we will let you know" attitude. That is the easy way out of situations C.S. takes to get you off the phone/online chat. They tell you want you want to hear without directly saying anything
  2. #3182  
    now I think palm is F'n wit precentral.. Jus 2 make them look like they don't know what they talking bout..shutin down what they think are sources
  3. #3183  
    Quote Originally Posted by treoprouser13 View Post
    Oh it takes more then memos to help some of them in customer service. I've got stories my friend. Head hurts thinking of them.
    The customer service people really don't always know what is up. They use troubleshooting screens that they just point and click to find answers. For 10 bucks an hour what do you expect. These people aren't technical geniuses by and means,
  4. #3184  
    Quote Originally Posted by fayho View Post
    j/k

    has anybody seen this before, if so what does it mean?

    It means your phone's High. It's 4:20 so its taking a quick break haha!
  5. #3185  
    02/26/2010 10:53:44PM Agent (Craig T.): "Hi Brian, may I ask what question do you have regarding the Palm Pre?"
    02/26/2010 10:54:31PM Brian Nichols: "I was inquiring about when/if the WebOS 1.4 update will be coming OTA tonight or after midnight."
    02/26/2010 10:54:42PM Brian Nichols: "I'm sure this is a common question tonight."
    02/26/2010 10:56:02PM Agent (Craig T.): "I do understand the update was suppose to be released today. When the update is available a notification will be sent to your phone on when it is ready."
    02/26/2010 10:56:52PM Brian Nichols: "I noticed you said, "was supposed" is that an indication that it will not be released today?"
    02/26/2010 11:00:42PM Agent (Craig T.): "The update has been pushed back at this time and when it is available is released it will be update to the phone."
    02/26/2010 11:01:59PM Brian Nichols: "is there a time frame at which it will be released? If you have/can tell me that would be greatly appreciated."
    02/26/2010 11:02:32PM Agent (Craig T.): "When the update is available a notification will be sent to all the phones of when it is ready."
    02/26/2010 11:03:15PM Brian Nichols: "ok, so there is no hard date, just that it has been pushed back?"
    02/26/2010 11:03:39PM Brian Nichols: "is it possible it will be before the end of this month?"
    02/26/2010 11:04:24PM Agent (Craig T.): "I do apologize there has not been an set date when it will be released. All information will be sent to the phones when it is ready."
    02/26/2010 11:05:49PM Brian Nichols: "ok, well Craig I appreciate the information that you have shared, although I am a little sad that I have to wait longer. Not your fault however. Hope you enjoy your weekend, wherever you may be..."
    02/26/2010 11:06:38PM Agent (Craig T.): "No problem. Have a great night."
    02/26/2010 11:06:54PM Brian Nichols: "could be better...but thanks"
    02/26/2010 11:08:22PM Agent (Craig T.): "We value your business and appreciate the opportunity to chat with you. Please don't hesitate to contact us again at Sprint.com/mysprint."
    02/26/2010 11:08:34PM Session Ended


    Well....once again we have been had! Lets hope for an after midnight release...I know I am!
  6. #3186  
    Quote Originally Posted by patchs View Post


    You made me wait all night for 1.4!
    You blockhead!
    Good Grief!
    Now that's funny
  7. #3187  
    Quote Originally Posted by fastamx79 View Post
    To me it sounds like basic Sprint C.S. stupidity. Every iDEN/CDMA phone I've owned, there has NEVER been a text alert saying an update was available.

    It seems like the classic "yes we will let you know" attitude. That is the easy way out of situations C.S. takes to get you off the phone/online chat. They tell you want you want to hear without directly saying anything
    I think she meant a notification that the update was out not a text message.
  8. #3188  
    It means you should take Woodhaven Blvd instead.
    It's usually quicker.
    Last edited by dbdoinit; 02/26/2010 at 10:22 PM.
  9. #3189  
    Your mom better be right or we're meeting at the flagpole tomorrow....lol jk
  10. #3190  
    Quote Originally Posted by Cinnabarcorp View Post
    It means your phone's High. It's 4:20 so its taking a quick break haha!
    Lol @ 4:20 and Jamaica Ave.. coincidence?
  11. #3191  
    .
  12. #3192  
    I'm just ready for that moment when it hits and we all give hugs and we are all smiles. It's gonna be amazing.
  13. #3193  
    Watching my wife update her BB Tour to a new software version right now...worst...night...ever.
  14. #3194  
    Quote Originally Posted by Garrett92C View Post
    Lol @ 4:20 and Jamaica Ave.. coincidence?
    LMAO Good eye
  15. #3195  
    Quote Originally Posted by xadjustx View Post
    I'm switching it with the Thumbnail view now just for this guy. Dequote me so the page will be normal again.
    You love me <3
  16. #3196  
    I love the Linus and Sally bit. Big Penuts fan. This whole time, I've been messing around, trying to get ubuntu to work on my laptop just to pass the time.
    LG Rumor -> HTC Touch -> Palm Pixi -> Palm Pre+ (if they ever bring it to Sprint)
  17. #3197  
    I think that even if it is not released tonight there was no hard date and time for the release anyways. There was only a real soft release date of "February." I am willing to bet if there is a technical problem with the update it is being worked on right now as we speak. It will be implemented as soon as possible. So, midnight(as my mom said) sounds correct. She was very clear when she said that the servers were not having any hardware changes tonight in anticipation of the update.

    If something were to break on a server while the servers are in "lock down" the potential losses for the company over even just a short period of time can be immense. This is why I would think the update needs to roll tonight. They do not want to worry about the servers having any down time.
  18. #3198  
    Im going to be so ****ed if this update is not here in February.....is Palm actually going to ride off those 30 random releases as "keeping their word" .....i really hope not.....
  19. #3199  
    nothing like waiting till the last minute
  20. #3200  
    not a fan of last minute releases hope its soon :/

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