01/02/2010, 06:53 PM
I just replaced my Pre because I had an unresponsive Power/Sleep button and volume rocker. When I got the new Pre in the store, it updated itself with my Palm Profile, adding all my contacts and even my notes. It was a few weeks out-dated, but I wasn't too beat up about it. I updated to 1.3.5 and now none of my Palm Profile contacts are there. I lost ALL of my phone numbers that weren't through Facebook. My calendars weren't there, but I just had to re-add my calendar accounts and they showed up.
Anyone know if there is a way to force the Pre to Sync with my Palm profile? Or is my profile just lost completely? Am I the only one having this problem? I feel like this has to have happened to someone else, but I didn't find anything when I searched except the calendar issues.
*Update* I did a hard reset (Full Erase) on my phone and re-entered my Palm Profile password when it finished. It remembered all of my other accounts this time (AIM, Gmail, Yahoo, Facebook, and Photobucket). It had me enter my password for each of them respectively and all of my contacts are back now. My calendar is still in tact, as well.