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  1. nideiki's Avatar
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       #1  
    Hi,

    I wonder if anyone has the same issue. The last successful automatic update of my AT&T HP Pre 3 happened on 19/1/2014 and since then nothing. I tried to start backup manually many times without success. I even, switch backup off which reset and delete my backup and start a manual one but it still fail. I get "Prepairing" then it starts and it fails with message "Backup failed".

    I hope someone can help.

    Thanks
  2. #2  
    My last backup was this mirning, so it appears the service is still working. Will take some debugging to find the problem.
    Last edited by Grabber5.0; 01/24/2014 at 04:53 PM.
  3. nideiki's Avatar
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       #3  
    Quote Originally Posted by Grabber5.0 View Post
    My last backup was this mirning, so it appears the service is still working. Will take some debugging to find the problem.
    Weird. I have been trying all day Any hint on how to debug?
  4. #4  
    ftist try different network mobile/WiFi then try "lumberjack" to get errormesssge
  5. #5  
    Mine stops since June last year. And never came back ever since.
  6. #6  
    Hi, just bring up old thread to post the error log retrieved by Lumberjack.

    Code:
    [2014-05-05 13:41:01] (keymanager[1894]) user.info: [keymanager] backup info obtained.
    [2014-05-05 13:41:01] (PmWsfDaemon) user.err: LunaInterfaceModemInfo::SendPhoneNumberRsp Error=tilError(7) 
    [2014-05-05 13:41:01] (PmWsfDaemon) user.err: LunaInterfaceModemInfo::GetModemFwVerRspCb Error=pRsp->error(7) 
    [2014-05-05 13:41:06] (node_spawner) user.crit: 30585 (node_spawner) PJSON src/pjson_c/jobject.c:1886 :: Trying to access 0 as a number
    [2014-05-05 13:41:06] (node_spawner) user.crit: 30613 (node_spawner) PJSON src/pjson_c/jobject.c:1886 :: Trying to access 0 as a number

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