Gmail stopped syncing at 1000 emails

jtlapp · 09/12/2010, 05:18 PM

A few days after my Pixi updated to webOS 1.4.5, the email client stopped synchronizing with my Gmail account. It won't mark read emails as read, won't report receipt of new emails, and won't download new emails. It does pretend to be syncing though, with that circling busy icon.

I noticed that I have exactly 1000 emails in my webOS client inbox. Is this a coincidence, or is there a cap on the number of emails the client can store? I don't delete emails from my Gmail account, just make sure they're read. That's why I use Gmail, so I don't have to be deleting or filing things.

If it's an email limit problem, anyone know how I delete emails from the client without deleting them from the server? Thanks!

~joe

P.S. I noticed that other people are now having email sync problems, but their problem descriptions don't seem to apply to me.

frantid · 09/12/2010, 05:25 PM

This is how I do it. I set how long I want to keep them on the pre. It doesn't delete them, it just removes them from the Pre. I used to have mine at keep all, but now I set it to 1 month. If I need to search all my email from the Pre, I log in with the browser to Gmail it's faster.

jtlapp · 09/12/2010, 06:24 PM

Thanks frantid. I have my Show Email setting set to 7 days. Is there another way to set the aging policy?

The problem may be that I have some old unread emails, and it may not be discarding anything since the oldest unread email. Maybe I just need to go process them. I marked them unread for a reason.

If so, this seems like a pretty strange quirk.

**HelloNNNewman** · 09/12/2010, 06:32 PM

You can always archive email in your gmail account. Just select a bunch of old mail and choose 'archive'. This will keep the mail, but remove it from the Inbox.

dsei · 09/12/2010, 06:42 PM

My mom did the dame thing until I educated her on what archive means in Gmail. You do know that when you archive it is still saved right? If I need to search for older mesages, I just up the Gmail web app. It works well.

Trekker · 09/12/2010, 06:55 PM

Labels + archiving makes things much easier to manage.

jtlapp · 09/12/2010, 08:46 PM

I just archived 6000 emails, leaving 19 unread emails in the inbox, but the webOS email client still won't budge. No changes. Any other suggestions?

BTW, thank you for the archiving suggestion. That button has been staring at me, and I never even thought to use it. This will really help me manage things better.

**HelloNNNewman** · 09/12/2010, 08:59 PM

While at your gmail Inbox on your computer... scroll down to the bottom of the page and look for "last account activity" and click on 'Details". In the new window, click the button "Sign out all other sessions".

Now go back to your Pre and hit the sync button for email and see if the device sees the changes. If it doesn't, you could simply delete that account from the Pre, restart Luna, and then add the account again (it should only pull the unarchived mail).

jtlapp · 09/12/2010, 10:18 PM

Signing out other sessions didn't help. I deleted the Gmail account on the phone and re-added it. It's working now. Thank you! But I'm going to have to merge my contacts again.

Thank you everyone for your help! This is clearly a bug.

jtlapp · 09/19/2010, 01:19 PM

Well, it stopped synching again. The probably apparently has nothing to do with the number of emails. It did synch for a few days after deleting and re-adding my Gmail account. I wonder if I'm waiting for a delayed Verizon update. I wish smart phones would just work. None do.

09/12/2010, 05:18 PM	#1 (permalink)
jtlapp Member Join Date: May 2004 Posts: 362 Likes Received: 0 Thanks: 49 Thanked 92 Times in 24 Posts	Gmail stopped syncing at 1000 emails A few days after my Pixi updated to webOS 1.4.5, the email client stopped synchronizing with my Gmail account. It won't mark read emails as read, won't report receipt of new emails, and won't download new emails. It does pretend to be syncing though, with that circling busy icon. I noticed that I have exactly 1000 emails in my webOS client inbox. Is this a coincidence, or is there a cap on the number of emails the client can store? I don't delete emails from my Gmail account, just make sure they're read. That's why I use Gmail, so I don't have to be deleting or filing things. If it's an email limit problem, anyone know how I delete emails from the client without deleting them from the server? Thanks! ~joe P.S. I noticed that other people are now having email sync problems, but their problem descriptions don't seem to apply to me.
	Liked by

09/12/2010, 05:25 PM	#2 (permalink)
frantid Member Join Date: Jan 2007 Location: Iceland Posts: 2,294 Likes Received: 46 Thanks: 686 Thanked 733 Times in 483 Posts	This is how I do it. I set how long I want to keep them on the pre. It doesn't delete them, it just removes them from the Pre. I used to have mine at keep all, but now I set it to 1 month. If I need to search all my email from the Pre, I log in with the browser to Gmail it's faster. __________________ French Pre3, UK Pre2, US Veer, German gsm Pre, 680, garmin ique 3600 & still have my working palm pilot 1000 with the 1 Mb adapter Please remove UberCalendar and google sync behavior patches prior to system updates. patch Google calendar sync behavior for 2.x.x and TouchPad (Tweaks enabled) Preference guide for MetaView's UberCalendar patch
	Liked by Thanked By: jtlapp

09/12/2010, 06:24 PM	#3 (permalink)
jtlapp Member Join Date: May 2004 Posts: 362 Likes Received: 0 Thanks: 49 Thanked 92 Times in 24 Posts	Thanks frantid. I have my Show Email setting set to 7 days. Is there another way to set the aging policy? The problem may be that I have some old unread emails, and it may not be discarding anything since the oldest unread email. Maybe I just need to go process them. I marked them unread for a reason. If so, this seems like a pretty strange quirk.
	Liked by

09/12/2010, 06:32 PM	#4 (permalink)
HelloNNNewman Neumorator (Super Moderator) Join Date: May 2009 Location: Standing silently behind you on the streets of Chicago..... wearing a Cheesehead. Posts: 11,419 Likes Received: 1359 Thanks: 6,187 Thanked 4,800 Times in 3,120 Posts	You can always archive email in your gmail account. Just select a bunch of old mail and choose 'archive'. This will keep the mail, but remove it from the Inbox.
	Liked by Thanked By: jtlapp

09/12/2010, 06:42 PM	#5 (permalink)
dsei Member Join Date: Oct 2007 Location: Fargo, ND Posts: 194 Likes Received: 2 Thanks: 36 Thanked 39 Times in 27 Posts	My mom did the dame thing until I educated her on what archive means in Gmail. You do know that when you archive it is still saved right? If I need to search for older mesages, I just up the Gmail web app. It works well.
	Liked by Thanked By: jtlapp

09/12/2010, 06:55 PM	#6 (permalink)
Trekker Member Join Date: Oct 2007 Location: Subspace Posts: 2,592 Likes Received: 13 Thanks: 603 Thanked 511 Times in 324 Posts	Labels + archiving makes things much easier to manage.
	Liked by Thanked By: jtlapp

09/12/2010, 08:46 PM	#7 (permalink)
jtlapp Member Join Date: May 2004 Posts: 362 Likes Received: 0 Thanks: 49 Thanked 92 Times in 24 Posts	I just archived 6000 emails, leaving 19 unread emails in the inbox, but the webOS email client still won't budge. No changes. Any other suggestions? BTW, thank you for the archiving suggestion. That button has been staring at me, and I never even thought to use it. This will really help me manage things better.
	Liked by

09/12/2010, 08:59 PM	#8 (permalink)
HelloNNNewman Neumorator (Super Moderator) Join Date: May 2009 Location: Standing silently behind you on the streets of Chicago..... wearing a Cheesehead. Posts: 11,419 Likes Received: 1359 Thanks: 6,187 Thanked 4,800 Times in 3,120 Posts	While at your gmail Inbox on your computer... scroll down to the bottom of the page and look for "last account activity" and click on 'Details". In the new window, click the button "Sign out all other sessions". Now go back to your Pre and hit the sync button for email and see if the device sees the changes. If it doesn't, you could simply delete that account from the Pre, restart Luna, and then add the account again (it should only pull the unarchived mail). __________________ Shortest. Marathon. Evar. Check out the new "Apollo" app (Pandora for the Touchpad)!! Please DONATE and show support to the great devs!
	Liked by Thanked By: jtlapp

09/12/2010, 10:18 PM	#9 (permalink)
jtlapp Member Join Date: May 2004 Posts: 362 Likes Received: 0 Thanks: 49 Thanked 92 Times in 24 Posts	Signing out other sessions didn't help. I deleted the Gmail account on the phone and re-added it. It's working now. Thank you! But I'm going to have to merge my contacts again. Thank you everyone for your help! This is clearly a bug.
	Liked by Thanked By: HelloNNNewman

09/19/2010, 01:19 PM	#10 (permalink)
jtlapp Member Join Date: May 2004 Posts: 362 Likes Received: 0 Thanks: 49 Thanked 92 Times in 24 Posts	Well, it stopped synching again. The probably apparently has nothing to do with the number of emails. It did synch for a few days after deleting and re-adding my Gmail account. I wonder if I'm waiting for a delayed Verizon update. I wish smart phones would just work. None do.
	Liked by

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