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  1.    #1  
    "unable to validate incoming mail server setting. check the setting and try again"
    I was logged on for a month. I logged off for three hours, to rearrange the way i organize my contacts. I tried to log back on and it gives me the message above. This was three or four weeks ago. Ive tried everything. Help

    Mail type
    Exchange (EAS)
    Email Address
    rick(at)domain.com
    incoming mail server
    -https://mail.domain.com-
    domain
    domain.com
    username
    as used on work computer
    password
    as used on work computer

    I log on remote regularly with these same setting to get my mail.
  2. #2  
    what version is your exchange server? if 2003 then try putting /exchange on https://mail.domain.com/exchange if 2007 /owa.

    I have also found that if you are putting those switches on the end and it's not working try leaving them out.
  3. csquare's Avatar
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    #3  
    For the incoming mail server, you might want to put:
    webmail.domain.com/exchange instead of mail.domain.com/exchange
  4. #4  
    I have an open case for several weeks with palm over this, very frustrating. iPhones in work are happily working away using the same settings with the owners busily taunting me . The funny thing is I can go to the web url and work away without issue.

    Palm advised using the web doctor and re-importing the certificates but this did not help. I have noticed there is a re-direction when going to the webmail.domain.com/owa while using the browser but do not know if this has anything to do with the issue.
  5.    #5  
    I have exchange 2003 so I tried the /exchange as suggested. I didn't help. I saw on a post that someone left out the s after http so it tried removing the s. I came back with a couldn't log on to server type error.

    I will try the webmail suggestion as soon as i get a chance. My reception at my desk is sketchy at best, steel building wows.
  6. #6  
    Quote Originally Posted by radrick View Post
    I have exchange 2003 so I tried the /exchange as suggested. I didn't help. I saw on a post that someone left out the s after http so it tried removing the s. I came back with a couldn't log on to server type error.

    I will try the webmail suggestion as soon as i get a chance. My reception at my desk is sketchy at best, steel building wows.
    If the iphone's work then your pre should work as well. Do you happen to know if your company uses a self signed cert or is it public? If it is self signed then you will need to visit your Outlook web access site first through the phones browser and trust the certificate always. Then try to set up exchange again. If you use a public cert then you need to use the site that's actually listed on the cert. If you need further help just PM me and I can see if I can help. I am a sys. Admin in California and am pretty well versed in exchange issues.
  7. #7  
    Quote Originally Posted by csquare View Post
    For the incoming mail server, you might want to put:
    webmail.domain.com/exchange instead of mail.domain.com/exchange
    It all depends on where the cname is being used. If mail.domain.com is what they use then webmail.domain.com probably won't work. He/she needs to use what ever address OWA uses.
  8. csquare's Avatar
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    #8  
    Quote Originally Posted by syphex View Post
    It all depends on where the cname is being used. If mail.domain.com is what they use then webmail.domain.com probably won't work. He/she needs to use what ever address OWA uses.
    Granted, but most that I have setup and used have been webmail for the OWA. Usually if you can log into the OWA, then you can set up the exchange the same way as they should use the same cert. Just a suggestion for him to try.......

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