Push Email Not Working On Wifi, Delayd On EVDO (Gmail)

Dchris222 · 07:04 PM

Thats right everyone this topic has been discussed here: Are you getting the Yellow Triangle??

[url]

Wanted to take a poll to see if many others were having the same issue.
Please vote! I have contacted PALM and now am on Level 3 tech support. Have sent in logs of my phone and they should be calling me back either today or tmr.

Is the problem discussed in depth in the thread above affecting you?

65fastback · 01/10/2010, 03:28 PM

how do you get gmail setup on push? i wish mine would....i just have it set to check once an hour

gabbott · 01/10/2010, 03:30 PM

Quote:

Originally Posted by 65fastback

how do you get gmail setup on push? i wish mine would....i just have it set to check once an hour

Set it to as items arrive.

Dchris222 · 01/10/2010, 07:04 PM

bump

Linkster5 · 01/10/2010, 11:29 PM

yes, yellow triangle and no push while on wifi...as soon as I turn it off and resync it starts pusing again and no triangle...very annoying!

Dchris222 · 01/11/2010, 02:47 PM

bump! Need more votes

derik123derik123 · 01/11/2010, 08:26 PM

chris, did palm ever email you back?

Dchris222 · 01/11/2010, 09:51 PM

They said they would call me back, but have not done so yet. I will update you guys when they do.

Chris

Linkster5 · 01/11/2010, 10:01 PM

One thing to note, apparently (at least for me), the problem only exists for accounts that are set to "as items arrive". I have a couple other google based accounts that i have set to check on a schedule, and they work just fine on Wifi.

Dchris222 · 01/12/2010, 09:44 AM

Quote:

Originally Posted by Linkster5

One thing to note, apparently (at least for me), the problem only exists for accounts that are set to "as items arrive". I have a couple other google based accounts that i have set to check on a schedule, and they work just fine on Wifi.

Yup that is the same situation for me. Scheduled works fine, it's as items arive (push email) I get the error on wifi. I am hoping to get a call back today, but regardless I will also give them the link you provided. I think I might msg Deter to see if he could post a poll on the front page so we can get many more individuals imput. Right now it is split down the middle with half experiencing problems and the other being fine so I think the problem is more widespread then I thought. I will keep in touch.

Chris

Dchris222 · 01/12/2010, 03:09 PM

bump

derik123derik123 · 01/12/2010, 03:16 PM

go to gmail. settings. Forwarding and POP/IMAP. disable IMAP Access.
go to gmail. settings. Forwarding and POP/IMAP. enable IMAP Access.

restart palm device.

worked for me. i now have push.

Dchris222 · 01/12/2010, 11:43 PM

Just tried and am still having the same issues

PALM can't call me soon enough!

Chris

derik123derik123 · 01/14/2010, 05:04 AM

Yeah it didn't fix mine... i did for a little....

Dchris222 · 01/14/2010, 02:56 PM

Quote:

Originally Posted by derik123derik123

Yeah it didn't fix mine... i did for a little....

So funny story...yesterday my power button went out on me so I took it into Sprint and they replaced my button...no dice still didn't work so they declared my device defective and had me call Asurion. My new (most likely refurb) pre was overnight to my place and is there as I speak. Am going to activate it tonight.
I am still going to call PALM tomorrow (if they don't call me first) and at let them know many others are still experiencing the same email problem I was. Also I am going to test my new device to see if the problem still exists (hopefully not).

Chris

logie · 01/14/2010, 03:21 PM

Are you guys having issues using google apps for a domain, or just a plain gmail account?

jonfran21 · 01/14/2010, 04:59 PM

Quote:

Originally Posted by logie

Are you guys having issues using google apps for a domain, or just a plain gmail account?

For me, just my plain Gmail account that worked just fine on Tuesday and started having problems sync-ing and pushing Gmail starting Wednesday night.

jonfran21 · 01/15/2010, 11:45 AM

Anyone have an update or some answers? This is really ****ing me off.

Dchris222 · 01/15/2010, 12:33 PM

Minor update from me. Got my new phone yesterday (due to a faulty power button) and tested to see if same issue would crop up...and it did!

I called PALM once again to complain and they said they would be calling me within 24 hours (iv heard that before...) Will post an update when I hear back from them.

Chris

JFGABEL · 01/15/2010, 12:44 PM

I had this issue last week. I deleted and then readded the gmail account. After that I've had no problems.

View Poll Results: Is your push email working correctly using Gmail on Wifi?
No problems here! I get emails quickly on both Wifi and EDVO	46	37.10%
Push email works on EVDO 3g (Instant), but not Wifi (Manually updating is all that works).	10	8.06%
Works on EVDO (Delayed 5-10 min) and not at all on Wifi (Manually updating is all that works).	28	22.58%
Push email does not work on either EDVO nor WIFI!	40	32.26%
Voters: 124. You may not vote on this poll

01/10/2010, 03:10 PM	#1 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	Poll: Push Email Not Working On Wifi, Delayed On EVDO (Gmail) Thats right everyone this topic has been discussed here: Are you getting the Yellow Triangle?? [url] Wanted to take a poll to see if many others were having the same issue. Please vote! I have contacted PALM and now am on Level 3 tech support. Have sent in logs of my phone and they should be calling me back either today or tmr. Is the problem discussed in depth in the thread above affecting you? Last edited by Dchris222; 01/10/2010 at 07:04 PM.
	Liked by

01/10/2010, 03:28 PM	#2 (permalink)
65fastback Member Join Date: Aug 2009 Location: Louisville, KY Posts: 746 Likes Received: 118 Thanks: 116 Thanked 115 Times in 64 Posts	how do you get gmail setup on push? i wish mine would....i just have it set to check once an hour __________________ @agentmock Audiovox SMT5600 (WM) --> Cingular 8125 (WM) --> Sprint Mogul 8525 (WM) --> Palm Pre (webOS)- --> Sprint Franken Pre2 (webOS) + 32gb Touchpad (webOS)
	Liked by

01/10/2010, 07:04 PM	#4 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	bump
	Liked by

01/10/2010, 11:29 PM	#5 (permalink)
Linkster5 Member Join Date: Nov 2009 Posts: 22 Likes Received: 0 Thanks: 2 Thanked 0 Times in 0 Posts	yes, yellow triangle and no push while on wifi...as soon as I turn it off and resync it starts pusing again and no triangle...very annoying!
	Liked by

01/11/2010, 02:47 PM	#6 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	bump! Need more votes
	Liked by

01/11/2010, 08:26 PM	#7 (permalink)
derik123derik123 Member Join Date: May 2009 Posts: 256 Likes Received: 0 Thanks: 4 Thanked 15 Times in 8 Posts	chris, did palm ever email you back?
	Liked by

01/11/2010, 09:51 PM	#8 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	They said they would call me back, but have not done so yet. I will update you guys when they do. Chris
	Liked by

01/11/2010, 10:01 PM	#9 (permalink)
Linkster5 Member Join Date: Nov 2009 Posts: 22 Likes Received: 0 Thanks: 2 Thanked 0 Times in 0 Posts	One thing to note, apparently (at least for me), the problem only exists for accounts that are set to "as items arrive". I have a couple other google based accounts that i have set to check on a schedule, and they work just fine on Wifi. __________________ treo 650 (dad still uses today!) --> treo 700p --> treo 800w --> htc touchPro2 (HATED IT...30 day return) --> pre!
	Liked by

01/12/2010, 03:09 PM	#11 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	bump
	Liked by

01/12/2010, 03:16 PM	#12 (permalink)
derik123derik123 Member Join Date: May 2009 Posts: 256 Likes Received: 0 Thanks: 4 Thanked 15 Times in 8 Posts	go to gmail. settings. Forwarding and POP/IMAP. disable IMAP Access. go to gmail. settings. Forwarding and POP/IMAP. enable IMAP Access. restart palm device. worked for me. i now have push.
	Liked by

01/12/2010, 11:43 PM	#13 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	Just tried and am still having the same issues PALM can't call me soon enough! Chris
	Liked by

01/14/2010, 05:04 AM	#14 (permalink)
derik123derik123 Member Join Date: May 2009 Posts: 256 Likes Received: 0 Thanks: 4 Thanked 15 Times in 8 Posts	Yeah it didn't fix mine... i did for a little....
	Liked by

01/14/2010, 03:21 PM	#16 (permalink)
logie Member Join Date: Jun 2009 Posts: 249 Likes Received: 0 Thanks: 37 Thanked 34 Times in 20 Posts	Are you guys having issues using google apps for a domain, or just a plain gmail account?
	Liked by

01/15/2010, 11:45 AM	#18 (permalink)
jonfran21 Member Join Date: Sep 2009 Posts: 18 Likes Received: 0 Thanks: 3 Thanked 2 Times in 1 Post	Anyone have an update or some answers? This is really ****ing me off.
	Liked by

01/15/2010, 12:33 PM	#19 (permalink)
Dchris222 Member Join Date: Jul 2009 Posts: 110 Likes Received: 0 Thanks: 19 Thanked 9 Times in 7 Posts	Minor update from me. Got my new phone yesterday (due to a faulty power button) and tested to see if same issue would crop up...and it did! I called PALM once again to complain and they said they would be calling me within 24 hours (iv heard that before...) Will post an update when I hear back from them. Chris
	Liked by

01/15/2010, 12:44 PM	#20 (permalink)
JFGABEL Member Join Date: Jun 2009 Posts: 102 Likes Received: 0 Thanks: 4 Thanked 3 Times in 3 Posts	I had this issue last week. I deleted and then readded the gmail account. After that I've had no problems.
	Liked by

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