I go into my local Sprint store to replace my Pre (for the 4th time..mic not working). After logging into phone with my Palm Profile, I realize all the contacts that I had hand entered were all gone. The only contacts that were pulled down were my Yahoo and FB contacts.

A couple of things...

1) Aren't all contacts backed up to your Palm Profile?
2) Does the sync work so that eventually all your contacts list (ie...FB, Yahoo) are all the same?

I'm confused!! HELP!!