Ok I am running vista32 bit and updated version of Itunes. Loved being able to sync my itunes with pre. Solved everything for me an all in one device. I went as far as created my own email exchange server at home so i can use that function on the pre as well. Ok so my issue is that since i updated my itunes no longer syncs, well i know the cat mouse game they are playing. No big deal here comes double twist and songbird. Well i can't figure out how to get my pre to be noticed by either. When i click on media sync on the pre the comp goes into found new hardware, weird.... Worked before. Then it prompts to find the novacom driver... weird worked before. Can't find it so it boots the pre out of media mode. So if anyone knows how to fix this i would appreciate the help. I know i got long winded but now you know!!!!!