I have webos 1.3.1 and when I go the web page for mobile admin web I can se my devices for my user (pre and wm 6.5)
I can remote wipe any windows device but when I try on the pre it just sits there and eventually comes back with an explorer error, MS support is saying that my settings for exchange are correct and that it's a problem with the pre, any suggestions?
I have a policy that was pushed out correctly to the pre and I have to put a pin every time that I unlock the phone so I now the policy was sent to the pre and I can se my pre on the mobile admin console with the options for wipe and delete.
Also has anyone noticed that if change your user settings and put yourself on the exception list in exchange under the device security for mobile devices, after having a policy applied to your pre (not before) your pre will no longer sync and keep telling you that there is a security policy error and either allow you to remove the account or leave it disabled. You can take yourself out of the exemptions list and after it tries to sync a few times the account will work once again.
I'm running exchange 2003 sp2 and all my WM devices work and support remote wipe.
In case you are wondering why I would remove a user from the exception list and then ad them back the reason is that (at least under WM) unless a policy has been pushed once to a mobile device and it has been accepted, the first time you push a remote wipe command to a device it will ask for confirmation (not good) to accept the remote wipe command, but if you have previously sent a policy to the device and you have accepted it on the device any other polices that are pushed afterwards (like remote wipe) will be executed without asking for confirmation (good).