Hello. new to the forums here and I have been searching the forums for a solution to my problem logging into my exchange server. When I first tried, i got the "not a trusted certificate" error. So I got a copy of all the certificates used by my webmail server and made them trusted. I now have all the server credentials from the IT guys and have put it in correctly. I even had them put it in and I always recieve a bad login/password error.
others have had similar issues and have been able to at least get outboxes. i havent even gotten there. any time i change anything besides the user name and password fields, it kicks back "unable to validate incoming mail server settings. check the settings and try again." So i put them back to what they are supposed to be and I get bad login/password.
I dont really have any pull with the IT department to change the exchange server, i just want to make sure i am doing everything correctly on my end. everytime I go over there I get those "oh no not again" looks and told that i could save everyone alot of time if i just went to a "kiosk" or somehow talk to sprint/palm.
When we log into the computers in the morning we use a username/password to start windows. we never have to put anything into outlook. it connects and is fine. when i did tell outlook to ask for a username and password, none of the username/password combos i have worked. but when i unchecked the "ask for login info every time" box it connected just fine, not the pre, outlook. We also have this rotating password schedule where we have to pick a new password to login with every month or so. Hoping someof this info will help.
So i just wanted to make sure im not missing anything/doing something wrong