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  1. Hurleygm's Avatar
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       #1  
    I never tried to use exchange sync in 1.1.

    I finally got my server and domain from my IT guy, after 2 months, so in other words they are no help. I have searched the web and the forums here and cannot find anything. I am able to get my email to sync through POP, but cannot get my contacts or calendar to work though Exchange. I am also able to access my email, contacts, tasks, and calendar through a browser in OWA.

    To add an exchange account I go to contacts - pref. - add account - MS Exchange - enter my email address and password.

    Incoming mail server: owa.company.com - I have tried this with and without the http:// and https://
    Domain: company-dom - I have tried leaving this blank
    Username: I have tried this with and without the full email address

    Any ideas on what else I can do or what my IT department has to do?
  2. Hurleygm's Avatar
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       #2  
    When I access my email through POP I can only send emails to others in my company.

    Ex. username@company.com and not username@gmail.com
  3. #3  
    Are there any spaces or dots in your username?
  4. Hurleygm's Avatar
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       #4  
    Nope
  5. #5  
    There are still quite a few things to try. As aggravating as it might be, your IT department would be the best place to go from here. It might be that your EAS site is a secure one meaning you would enter https://owa.company.com. Also, for the domain name, that's not necessarily the .company.com type entry you might think. Assuming you have a Windows workstation, when you login in the morning click on the "advanced" button (at least I think that's what it's labeled) and take a look at the entry for domain. That would be the domain name you'd enter into your phone.

    Lastly, not all OWA (Outlook Web Access) sites are also setup for EAS. OWA and EAS can reside on the same web server but they are different installs.
    Terry Rodecker

    Palm Pilot -> Palm V -> Treo 650 -> Treo 700p -> 700wx -> ppc6700 -> BB 8830 -> Pre -> iPhone (company requirement) -> TouchPad
  6. Hurleygm's Avatar
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       #6  
    Quote Originally Posted by trodecke View Post
    There are still quite a few things to try. As aggravating as it might be, your IT department would be the best place to go from here. It might be that your EAS site is a secure one meaning you would enter [url] Also, for the domain name, that's not necessarily the .company.com type entry you might think. Assuming you have a Windows workstation, when you login in the morning click on the "advanced" button (at least I think that's what it's labeled) and take a look at the entry for domain. That would be the domain name you'd enter into your phone.

    Lastly, not all OWA (Outlook Web Access) sites are also setup for EAS. OWA and EAS can reside on the same web server but they are different installs.
    I tried with and without "http and https". I check my workstation and the domains are correct. What would I ask my IT department?
  7. csquare's Avatar
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    #7  
    You might also make sure to check for casing. Exchange servers are case sensitive and the Pre has a tendency to cap the first letter.

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