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  1. htmanning's Avatar
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       #1  
    I exported outlook and imported the data to Palm Profile. I also exported Outlook to Gmail. When I have both Palm and Gmail contacts on the Pre not all the contacts link together properly even though they should be identical. Any ideas?

    I end up with at least 30% duplicate records that I have to manually link.
  2. #2  
    Quote Originally Posted by htmanning View Post
    I exported outlook and imported the data to Palm Profile. I also exported Outlook to Gmail. When I have both Palm and Gmail contacts on the Pre not all the contacts link together properly even though they should be identical. Any ideas?

    I end up with at least 30% duplicate records that I have to manually link.
    Contacts link if they have the same (exact) name, or email address, or phone number. If one says Doug and has an email address, and the other says Douglas and has the phone number, then they won't link together.
  3. htmanning's Avatar
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       #3  
    That's what I thought and it seems logical but in my case they were exactly the same. I exported from Outlook to Palm Profile, then from Outlook to Gmail. The contacts were identical. I just don't get it.

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