Contacts created on Pre not syncing to Google

mruseless1 · 07/06/2009, 10:53 AM

I noticed that my number of contacts on Google and my Pre are different: 1237 on Google, and 1248 on my Pre. I checked to make sure Google Contacts was the default for new contacts.

However, when I create a new contact on the Pre, it doesn't sync to Google. Syncing the other way works fine.

Anyone else experienced this?

McPostal · 07/07/2009, 05:32 PM

Mine does the same thing.

BMIC50 · 07/07/2009, 06:59 PM

Make sure you add that contact to the Google account.

When you are in the contact, hit 'Edit'
In the top right corner, make sure it says "Google"

mruseless1 · 07/07/2009, 07:53 PM

No disrespect intended, but please re-read my post. I indicated that I already checked to make sure they were assigned to Google.

Any other ideas?

OnePalmAddict · 07/07/2009, 08:12 PM

Not to insult your intelligence, mruseless1, but even though Google is set as the default app, I would still make sure that the individual contacts in question are, in fact, assigned as Google contacts. Stranger things have happened. Just covering all these bases, as I have not had this experience with Google contacts.

ME

mruseless1 · 07/07/2009, 08:16 PM

No offense taken. Yes, I have checked all the contacts that I have been able to locate that were not syncing. They are all assigned to Google. The only fix I've been able to find was to re-enter the info on Google and re-sync. But if I create the contact entry on the Pre, it won't go up to Google for some reason.

At first I thought it might be the same initial bug as with Calendar, ie, special characters in the titles were preventing sync. But that doesn't seem to be the problem as far as I can tell.

BMIC50 · 07/07/2009, 09:24 PM

Quote:

Originally Posted by mruseless1

No disrespect intended, but please re-read my post. I indicated that I already checked to make sure they were assigned to Google.

Any other ideas?

I read your post and it wasnt clear that each contact was set to Google.

Does it sync if you go to the menu in the contacts app and force a sync (by pressing Sync Now)?

mruseless1 · 07/08/2009, 02:31 AM

I tried that and it doesn't work either. If I add a contact from Google, then force a sync, it works fine, but not the other way around.

I''m not completely sure, but it also appears that changes made to existing contacts do not sync if the changes are made on the Pre.

OnePalmAddict · 07/08/2009, 09:26 AM

Just thinking some more...is it possible you're having the same issue syncing Google Contacts that I had syncing Google Calendar? Let me know...

ME

ldostang · 07/08/2009, 12:10 PM

Quote:

Originally Posted by mruseless1

I''m not completely sure, but it also appears that changes made to existing contacts do not sync if the changes are made on the Pre.

the same thing is happening to me. i made some changes to a contact (including fixing a misspelled address and adding another email) and it didnt sync to google.

any ideas?

JasonLP · 07/10/2009, 01:07 PM

Just want to put my 2 cents in. For the life of me, I have been unable to have a contact created on the Pre to synch with Google. I have verified that it's a Google contact. Clicking the Sync Now button doesn't make the contact appear in Google.

On the other hand, a contact created on the gmail contact manager *does* appear on the Pre.

Don't know what to try to get this to work. <shrug/>

rc46 · 07/10/2009, 01:39 PM

I just did some testing with my setup. It seems that Google does some kind of weird caching with Internet Explorer. In order to see my changes that I made on the Pre in Google. I had to log out of Gmail in IE close IE then restart the browser and log back into Gmail. Once I did that all of my changes and additions were there. Funny how just refreshing did not work. ?? Can anyone else duplicate this?

Seems like Google might have a bug. Figures it would happen right after they removed the Beta tag.

mruseless1 · 07/12/2009, 09:37 AM

Quote:

Originally Posted by OnePalmAddict

Just thinking some more...is it possible you're having the same issue syncing Google Contacts that I had syncing Google Calendar? Let me know...

ME

Good thought. I went back to one of my contacts that I know is not syncing and checked it, but there are no special characters anywhere, except for dashes in the phone numbers and commas in the address field. No notes either. But it still won't sync.

Stillen_i30 · 07/12/2009, 10:06 AM

I'm also having this same issue as the OP has described.

I've logged out, cleared cache, re-logged back into Gmail on my computer, but the contacts added via the Pre STILL do not show up in my google contacts. There are several contacts that were deleted also that still show up on the Gmail contacts list on my laptop also.

YonMoor · 07/13/2009, 12:25 AM

I've got the same problem - the contacts only sync one way (from Google to the Pre).

What blows even harder is the fact that Google automatically saves everyone you email, which turns out to be quite a pain in the *** when you Google populates your contact book (I'm pretty sure as of now, there's no way to turn this off in Gmail, which is dumb). I can't stand clutter, so until this is fixed, I've cut the connection between my Gmail contacts and my Pre's contact book. Thankfully that doesn't affect calendar/email. Anyone figured out a way to take care of these two issues (clutter + one-way syncing)?

reed4richards · 07/13/2009, 08:51 PM

I also have this issue. Furthermore, when I edit an existing contact & hit 'done', within 2-3 seconds, the contact reverts back to what it was! Are others seeing this too?

rmbwebs · 07/13/2009, 09:53 PM

I am a full-time web developer. Trust me, it's an IE problem. You can't get IE to do a proper refresh if your life depended on it. Are you behind some kind of corporate or other firewall?

JasonLP · 07/14/2009, 01:03 AM

Quote:

Originally Posted by rmbwebs

I am a full-time web developer. Trust me, it's an IE problem. You can't get IE to do a proper refresh if your life depended on it. Are you behind some kind of corporate or other firewall?

Trust me, it's not an IE problem.

OnePalmAddict · 07/14/2009, 01:09 AM

Quote:

Originally Posted by rmbwebs

I am a full-time web developer. Trust me, it's an IE problem. You can't get IE to do a proper refresh if your life depended on it. Are you behind some kind of corporate or other firewall?

That's interesting. All my (successful) experiences and tests syncing the Pre with GMail//GCal have been with Firefox.

OnePalmAddict · 07/14/2009, 01:33 AM

Here's what I think and (first) why I think it: Today I noticed that my Google Calendar suddenly froze up AND displayed nothing in the day or week view. Since I have only had a minor issue with the calendar before, I new something had changed that hosed it up. Long story short, the culprit was adding Toodledo to my Google Calendar. Disabling it on the Pre got everything working fine. Search the forum for "grayed our calendar" and you'll find another couple users who had a particular Google calendar that was whacking things out. Furthermore, I (and others) discovered a bug that prevents any new calendar events (or changes to exiting events) ON THE PRE will not sync with Google if they include the ampersand ("&").

So...all that said, I am convinced that there is SOMETHING--a particular symbol/character, text string, preference setting, corrupt data, or whatever--that is causing this malfunction. And whatever it is may very well be a bug that needs to be fixed, but in the meantime you may need to look carefully at your records (tedious, I know) to discover what it is. But on the bright side, once you do you'll not only help yourself, but be able to help others having this is AND be able to report the bug which will help us all.

Just my (waaayyy too late night) thoughts...
ME

07/06/2009, 10:53 AM	#1 (permalink)
mruseless1 Member Join Date: May 2009 Posts: 20 Likes Received: 0 Thanks: 8 Thanked 1 Time in 1 Post	Contacts created on Pre not syncing to Google I noticed that my number of contacts on Google and my Pre are different: 1237 on Google, and 1248 on my Pre. I checked to make sure Google Contacts was the default for new contacts. However, when I create a new contact on the Pre, it doesn't sync to Google. Syncing the other way works fine. Anyone else experienced this?
	Liked by

07/07/2009, 05:32 PM	#2 (permalink)
McPostal Member Join Date: Jun 2009 Posts: 41 Likes Received: 0 Thanks: 8 Thanked 7 Times in 7 Posts	Mine does the same thing.
	Liked by

07/07/2009, 06:59 PM	#3 (permalink)
BMIC50 Member Join Date: Jul 2004 Location: Boo-val,FL Posts: 2,545 Likes Received: 130 Thanks: 176 Thanked 161 Times in 129 Posts	Make sure you add that contact to the Google account. When you are in the contact, hit 'Edit' In the top right corner, make sure it says "Google"
	Liked by

07/07/2009, 07:53 PM	#4 (permalink)
mruseless1 Member Join Date: May 2009 Posts: 20 Likes Received: 0 Thanks: 8 Thanked 1 Time in 1 Post	No disrespect intended, but please re-read my post. I indicated that I already checked to make sure they were assigned to Google. Any other ideas?
	Liked by

07/07/2009, 08:12 PM	#5 (permalink)
OnePalmAddict Member Join Date: Jun 2009 Location: Dayton, Ohio Posts: 413 Likes Received: 2 Thanks: 105 Thanked 35 Times in 21 Posts	Not to insult your intelligence, mruseless1, but even though Google is set as the default app, I would still make sure that the individual contacts in question are, in fact, assigned as Google contacts. Stranger things have happened. Just covering all these bases, as I have not had this experience with Google contacts. ME __________________ Mark A. Einersen HTC Evo 4G w/Seidio Innocase Active Limited Edition Case < Palm Pre < Palm Pixi (wife) < Palm Treo 755p < Palm Centro (wife) < pa1mOne Treo 650 < Palm Tungsten\|E (wife) < Palm Tungsten\|T3 w/Sena Case < Sony Clie NR70 < Palm m505 < Palm m105 (wife) < Palm Vx < Palm Pilot Professional w/2 MB upgrade < Palm Pilot Professional < Sharp Zaurus ZR-3500 < Casio Digital Diary SF-4000 < Casio Digital Diary SF-1000
	Liked by

07/07/2009, 08:16 PM	#6 (permalink)
mruseless1 Member Join Date: May 2009 Posts: 20 Likes Received: 0 Thanks: 8 Thanked 1 Time in 1 Post	No offense taken. Yes, I have checked all the contacts that I have been able to locate that were not syncing. They are all assigned to Google. The only fix I've been able to find was to re-enter the info on Google and re-sync. But if I create the contact entry on the Pre, it won't go up to Google for some reason. At first I thought it might be the same initial bug as with Calendar, ie, special characters in the titles were preventing sync. But that doesn't seem to be the problem as far as I can tell.
	Liked by

07/08/2009, 02:31 AM	#8 (permalink)
mruseless1 Member Join Date: May 2009 Posts: 20 Likes Received: 0 Thanks: 8 Thanked 1 Time in 1 Post	I tried that and it doesn't work either. If I add a contact from Google, then force a sync, it works fine, but not the other way around. I''m not completely sure, but it also appears that changes made to existing contacts do not sync if the changes are made on the Pre.
	Liked by

07/08/2009, 09:26 AM	#9 (permalink)
OnePalmAddict Member Join Date: Jun 2009 Location: Dayton, Ohio Posts: 413 Likes Received: 2 Thanks: 105 Thanked 35 Times in 21 Posts	Just thinking some more...is it possible you're having the same issue syncing Google Contacts that I had syncing Google Calendar? Let me know... ME __________________ Mark A. Einersen HTC Evo 4G w/Seidio Innocase Active Limited Edition Case < Palm Pre < Palm Pixi (wife) < Palm Treo 755p < Palm Centro (wife) < pa1mOne Treo 650 < Palm Tungsten\|E (wife) < Palm Tungsten\|T3 w/Sena Case < Sony Clie NR70 < Palm m505 < Palm m105 (wife) < Palm Vx < Palm Pilot Professional w/2 MB upgrade < Palm Pilot Professional < Sharp Zaurus ZR-3500 < Casio Digital Diary SF-4000 < Casio Digital Diary SF-1000
	Liked by

07/10/2009, 01:07 PM	#11 (permalink)
JasonLP Member Join Date: Jul 2009 Posts: 3 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Just want to put my 2 cents in. For the life of me, I have been unable to have a contact created on the Pre to synch with Google. I have verified that it's a Google contact. Clicking the Sync Now button doesn't make the contact appear in Google. On the other hand, a contact created on the gmail contact manager does appear on the Pre. Don't know what to try to get this to work. <shrug/>
	Liked by

07/10/2009, 01:39 PM	#12 (permalink)
rc46 Member Join Date: Oct 2003 Posts: 1,650 Likes Received: 1 Thanks: 186 Thanked 203 Times in 133 Posts	I just did some testing with my setup. It seems that Google does some kind of weird caching with Internet Explorer. In order to see my changes that I made on the Pre in Google. I had to log out of Gmail in IE close IE then restart the browser and log back into Gmail. Once I did that all of my changes and additions were there. Funny how just refreshing did not work. ?? Can anyone else duplicate this? Seems like Google might have a bug. Figures it would happen right after they removed the Beta tag. __________________ Pilot 1000 -> Pilot 5000 ->Palm Pilot Professional -> HP 620LX -> TRG Pro -> Palm V -> Palm Vx -> Palm M505 -> Palm i705 -> Palm Tungsten\|T -> Samsung i500 -> Treo 600->Treo 650 -> Treo 600-> Treo 700p ->Centro ->Treo 800w + Redfly C8n -> Palm Pre -> HP Touchpad R.I.P Palm 1996-2011
	Liked by

07/12/2009, 10:06 AM	#14 (permalink)
Stillen_i30 Member Join Date: Jun 2009 Posts: 70 Likes Received: 0 Thanks: 0 Thanked 4 Times in 4 Posts	I'm also having this same issue as the OP has described. I've logged out, cleared cache, re-logged back into Gmail on my computer, but the contacts added via the Pre STILL do not show up in my google contacts. There are several contacts that were deleted also that still show up on the Gmail contacts list on my laptop also.
	Liked by

07/13/2009, 12:25 AM	#15 (permalink)
YonMoor Member Join Date: Jul 2009 Posts: 13 Likes Received: 0 Thanks: 2 Thanked 2 Times in 2 Posts	I've got the same problem - the contacts only sync one way (from Google to the Pre). What blows even harder is the fact that Google automatically saves everyone you email, which turns out to be quite a pain in the *** when you Google populates your contact book (I'm pretty sure as of now, there's no way to turn this off in Gmail, which is dumb). I can't stand clutter, so until this is fixed, I've cut the connection between my Gmail contacts and my Pre's contact book. Thankfully that doesn't affect calendar/email. Anyone figured out a way to take care of these two issues (clutter + one-way syncing)?
	Liked by

07/13/2009, 08:51 PM	#16 (permalink)
reed4richards Member Join Date: Jun 2009 Posts: 9 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I also have this issue. Furthermore, when I edit an existing contact & hit 'done', within 2-3 seconds, the contact reverts back to what it was! Are others seeing this too?
	Liked by

07/13/2009, 09:53 PM	#17 (permalink)
rmbwebs Member Join Date: Jun 2009 Posts: 145 Likes Received: 0 Thanks: 2 Thanked 12 Times in 10 Posts	I am a full-time web developer. Trust me, it's an IE problem. You can't get IE to do a proper refresh if your life depended on it. Are you behind some kind of corporate or other firewall?
	Liked by

07/14/2009, 01:33 AM	#20 (permalink)
OnePalmAddict Member Join Date: Jun 2009 Location: Dayton, Ohio Posts: 413 Likes Received: 2 Thanks: 105 Thanked 35 Times in 21 Posts	Here's what I think and (first) why I think it: Today I noticed that my Google Calendar suddenly froze up AND displayed nothing in the day or week view. Since I have only had a minor issue with the calendar before, I new something had changed that hosed it up. Long story short, the culprit was adding Toodledo to my Google Calendar. Disabling it on the Pre got everything working fine. Search the forum for "grayed our calendar" and you'll find another couple users who had a particular Google calendar that was whacking things out. Furthermore, I (and others) discovered a bug that prevents any new calendar events (or changes to exiting events) ON THE PRE will not sync with Google if they include the ampersand ("&"). So...all that said, I am convinced that there is SOMETHING--a particular symbol/character, text string, preference setting, corrupt data, or whatever--that is causing this malfunction. And whatever it is may very well be a bug that needs to be fixed, but in the meantime you may need to look carefully at your records (tedious, I know) to discover what it is. But on the bright side, once you do you'll not only help yourself, but be able to help others having this is AND be able to report the bug which will help us all. Just my (waaayyy too late night) thoughts... ME __________________ Mark A. Einersen HTC Evo 4G w/Seidio Innocase Active Limited Edition Case < Palm Pre < Palm Pixi (wife) < Palm Treo 755p < Palm Centro (wife) < pa1mOne Treo 650 < Palm Tungsten\|E (wife) < Palm Tungsten\|T3 w/Sena Case < Sony Clie NR70 < Palm m505 < Palm m105 (wife) < Palm Vx < Palm Pilot Professional w/2 MB upgrade < Palm Pilot Professional < Sharp Zaurus ZR-3500 < Casio Digital Diary SF-4000 < Casio Digital Diary SF-1000
	Liked by

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