Help - can't doctor or erase my TP

alan sh · 12/27/2011, 03:50 PM

My wife's Touchpad was behaving strangely so I said I'd reset it all.

I tried to run WebOS Doctor 3.0.4 and it stopped at 12% and then told me it couldn't update my phone. So, I looked it up and found the command to run:
dosfsck -r /dev/mapper/store-media

But that failed - no such file. When I looked, there was no file called store-media in the /mapper directory.

So, I ran the next try which was:
lvm.static vgscan --ignorelockingfailure
lvm.static vgchange -ay --ignorelockingfailure
mkdosfs -f 1 -s 64 /dev/store/media

They ran OK. But re-running Doctor also stopped at 12% and then told me it couldn't update my phone.

OK - so I thought I'd just erase all her stuff and start again. But going to "full erase" just restarted the TP and her stuff was still there.

So, how can I really start all over again? Something somewhere has got corrupted. Does anyone have any ideas what I can do?

Alan

Cantaffordit · 12/27/2011, 03:56 PM

open the Info App and you can do a full erase from there.

alan sh · 12/27/2011, 04:12 PM

Quote:

Originally Posted by Cantaffordit

open the Info App and you can do a full erase from there.

No, I can't. Thats what won't work. I've tried a full erase and a secure full erase.

Alan

alan sh · 12/27/2011, 04:18 PM

More information.

Everytime I reboot it, I have to dismiss the same meeting requests.
A new game has to be downloaded again - it won't save the file across reboots.

So, has something got write protected or a file is corrupted somewhere? If so, what?

Alan

alan sh · 12/27/2011, 05:01 PM

Even more information.

I deleted all the email and other accounts. I then powered the TP off and restarted it.

All the accounts are back again.

What the ???? is going on?

Alan

alan sh · 12/28/2011, 01:13 PM

No-one got any ideas? Is it a return to HP job?

Alan

sketch42 · 12/28/2011, 01:25 PM

Did you try putting the touchpad in recovery mode?

-- Sent from my TouchPad using Communities

alan sh · 12/28/2011, 01:42 PM

How do I do that?
[edit] - if it means holding down the vol-up key and power, then, yes, I think I have done this.

I don't understand why a full erase does nothing - removing an account does nothing etc etc - all returns after a power off and on.

I've even depleted the battery completely and then recharged it - no difference.

Alan

5tring3r · 02/17/2012, 02:56 PM

Did anything work for you? I am having what sounds like the same issue.

12/27/2011, 03:50 PM	#1 (permalink)
alan sh Member Join Date: Aug 2011 Posts: 723 Likes Received: 37 Thanks: 13 Thanked 38 Times in 31 Posts	Help - can't doctor or erase my TP My wife's Touchpad was behaving strangely so I said I'd reset it all. I tried to run WebOS Doctor 3.0.4 and it stopped at 12% and then told me it couldn't update my phone. So, I looked it up and found the command to run: dosfsck -r /dev/mapper/store-media But that failed - no such file. When I looked, there was no file called store-media in the /mapper directory. So, I ran the next try which was: lvm.static vgscan --ignorelockingfailure lvm.static vgchange -ay --ignorelockingfailure mkdosfs -f 1 -s 64 /dev/store/media They ran OK. But re-running Doctor also stopped at 12% and then told me it couldn't update my phone. OK - so I thought I'd just erase all her stuff and start again. But going to "full erase" just restarted the TP and her stuff was still there. So, how can I really start all over again? Something somewhere has got corrupted. Does anyone have any ideas what I can do? Alan
	Liked by

12/27/2011, 03:56 PM	#2 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,150 Likes Received: 958 Thanks: 3,804 Thanked 3,911 Times in 2,777 Posts	open the Info App and you can do a full erase from there.
	Liked by

12/27/2011, 04:18 PM	#4 (permalink)
alan sh Member Join Date: Aug 2011 Posts: 723 Likes Received: 37 Thanks: 13 Thanked 38 Times in 31 Posts	More information. Everytime I reboot it, I have to dismiss the same meeting requests. A new game has to be downloaded again - it won't save the file across reboots. So, has something got write protected or a file is corrupted somewhere? If so, what? Alan
	Liked by

12/27/2011, 05:01 PM	#5 (permalink)
alan sh Member Join Date: Aug 2011 Posts: 723 Likes Received: 37 Thanks: 13 Thanked 38 Times in 31 Posts	Even more information. I deleted all the email and other accounts. I then powered the TP off and restarted it. All the accounts are back again. What the ???? is going on? Alan
	Liked by

12/28/2011, 01:13 PM	#6 (permalink)
alan sh Member Join Date: Aug 2011 Posts: 723 Likes Received: 37 Thanks: 13 Thanked 38 Times in 31 Posts	No-one got any ideas? Is it a return to HP job? Alan
	Liked by

12/28/2011, 01:25 PM	#7 (permalink)
sketch42 Member Join Date: Jan 2007 Location: in the dark recesses of the earth, awaiting "The Rise of the L@@T" Posts: 3,991 Likes Received: 184 Thanks: 2,996 Thanked 1,967 Times in 1,402 Posts	Did you try putting the touchpad in recovery mode? -- Sent from my TouchPad using Communities __________________ NEWBIES Check These Threads First WebOS FAQ • Export Contacts • Backup-Restore Patches/Apps • follow me on twitter • or Catch me at LOOT ATTN: If You like my Patches or Themes please feel free to DONATE
	Liked by

12/28/2011, 01:42 PM	#8 (permalink)
alan sh Member Join Date: Aug 2011 Posts: 723 Likes Received: 37 Thanks: 13 Thanked 38 Times in 31 Posts	How do I do that? [edit] - if it means holding down the vol-up key and power, then, yes, I think I have done this. I don't understand why a full erase does nothing - removing an account does nothing etc etc - all returns after a power off and on. I've even depleted the battery completely and then recharged it - no difference. Alan
	Liked by

02/17/2012, 02:56 PM	#9 (permalink)
5tring3r Member Join Date: Nov 2011 Posts: 7 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Did anything work for you? I am having what sounds like the same issue.
	Liked by

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