WebOS doctor failed at 12%

[tanpht]

Hi guys,

I tried installing WebOS Doctor followed the guide at WebOS Internals but it always failed at 12%. The issue I had was that it was unable to mount ext3fs:

mount: mounting /dev/mapper/store-ext3fs on /media/ext3fs failed: No such file or directory

I searched around and followed the solution at the link below but it's still failed at 12% with the same error.

http://forums.precentral.net/webos-i...sue-fixed.html

Any idea? Thanks for your help.

[74sickness]

Send it to hp thats what i had to do.

[Mutoidi]

Did you try this 'command':

mkfs.msdos /dev/mapper/store-media.

From that thread: http://forums.precentral.net/webos-i...e-fixed-2.html ?

[tanpht]

I think i did try that but too sure. I'll try that again when I got home.

Just to verify: run the command right after the error occurs right? Then run WebOS Doctor again?

[Mutoidi]

Luckily this hasn't happened to me.. but according to the OP:

"..I did a bit of research and came up with the following solution:

Run WebOS Doctor via CMD line "java -jar webosdoctorp302hstnhwifi.jar"

When the Dr. hangs up at 12% open novaterm and connect to your device

Then type the following command:

dosfsck -r /dev/mapper/store-media

And follow the prompts to correct the fat size to the backup (I believe I chose option 2 and then restore to backup and then 'Y')

Now put your tablet back into recovery mode and re-run WebOS Doctor. The error where it is hanging up should be gone and the system will flash completely.."

I hope it works for you!

[tanpht]

Non of them is working. Please see below:

....
INFO: Trenchcoat: <INFO> Running "/sbin/**** -a /dev/mapper/store-ext3fs"

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: **** 1.41.4 (27-Jan-2009)

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: ****.ext2/dev/mapper/store-ext3fs: : No such file or directory while trying to open /dev/mapper/store-ext3fs

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat:

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: The superblock could not be read or does not describe a correct ext2

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: filesystem. If the device is valid and it really contains an ext2

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: filesystem (and not swap or ufs or something else), then the superblock

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: is corrupt, and you might try running e2fsck with an alternate superblock:

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: e2fsck -b 8193 <device>

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat:

Dec 5, 2011 9:08:38 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "resizefat -r /dev/mapper/store-media"

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: dosfsck 2.11, 12 Mar 2005, FAT32, LFN

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: /dev/mapper/store-media: 1510 files, 3236/836146 clusters

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> mount /dev/mapper/store-root on /tmp/tcmnt_2814 as ext3

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "mkdir -p /tmp/tcmnt_2814/boot"

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> mount /dev/mmcblk0p13 on /tmp/tcmnt_2814/boot as ext3

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "mkdir -p /tmp/tcmnt_2814/var"

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> mount /dev/mapper/store-var on /tmp/tcmnt_2814/var as ext3

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "mkdir -p /tmp/tcmnt_2814/var/log"

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> mount /dev/mapper/store-log on /tmp/tcmnt_2814/var/log as ext3

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "mkdir -p /tmp/tcmnt_2814/media/ext3fs"

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> mount /dev/mapper/store-ext3fs on /tmp/tcmnt_2814/media/ext3fs as ext3

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: mount: mounting /dev/mapper/store-ext3fs on /tmp/tcmnt_2814/media/ext3fs failed: No such file or directory

Dec 5, 2011 9:08:39 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <ERROR> Unable to mount partition /dev/mapper/store-ext3fs at /tmp/tcmnt_2814/media/ext3fs

Dec 5, 2011 9:08:40 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "rm -rf /tmp/tcmnt_2814"

Dec 5, 2011 9:08:40 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <INFO> Running "lvm.static vgchange -an store"

Dec 5, 2011 9:08:40 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: File descriptor 3 (/dev/mmcblk0) leaked on lvm.static invocation. Parent PID 3121: sh

Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: 0 logical volume(s) in volume group "store" now active

Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: Broken pipe

Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: Trenchcoat: <ERROR> CPU-specific initialization failed

Dec 5, 2011 9:08:41 PM com.palm.novacom.internal.NovacomSocketStream logWarning
WARNING: SocketException Cmd: file:///sbin/trenchcoat
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: <ERROR> CPU-specific initialization failed

Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController logPrint
INFO: trenchcoat retries exhausted

Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController postFlashEvent
WARNING: Flash Failure
Trenchcoat error: <ERROR> CPU-specific initialization failed
at com.palm.nova.installer.core.stages.TrenchcoatStage.run(TrenchcoatStage.java:104)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:472)
at java.lang.Thread.run(Thread.java:662)
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.recoverytool.CardController postFlashEvent
INFO: Flash End time (Fail) 1323079721615
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.core.RdxUtils saveLogs
INFO: from /tmp/PalmWebOsRecoveryToolLog0.log.0.lck
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.core.RdxUtils saveLogs
INFO: to /tmp/palmInstallerError0.log
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.core.RdxUtils saveLogs
INFO: from /tmp/PalmWebOsRecoveryToolLog0.log.0
Dec 5, 2011 9:08:41 PM com.palm.nova.installer.core.RdxUtils saveLogs
INFO: to /tmp/palmInstallerError1.log
Dec 5, 2011 9:08:43 PM com.palm.nova.installer.recoverytool.CardController handleFailCase
INFO: something failed, query to see if device is plugged in
Dec 5, 2011 9:08:43 PM com.palm.nova.installer.recoverytool.CardController handleFailCase
INFO: exiting handleFailCase()
Trenchcoat error: <ERROR> CPU-specific initialization failed
at com.palm.nova.installer.core.stages.TrenchcoatStage.run(TrenchcoatStage.java:104)
at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:472)
at java.lang.Thread.run(Thread.java:662)
Dec 5, 2011 9:08:44 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run
INFO: got controller
Dec 5, 2011 9:08:44 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run
INFO: got devices 1
Dec 5, 2011 9:08:44 PM com.palm.nova.installer.recoverytool.CardController runnerFinished
INFO: device runner done
Dec 5, 2011 9:08:44 PM com.palm.nova.installer.recoverytool.CardController runnerFinished
WARNING: flashing failed, move to failed card
tpn@ubuntu:~/meta-doctor/build/touchpad-p304hstnh-wifi-3.0.4$ novaterm
root@webos-device:/# dosfsck -r /dev/mapper/store-media
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
open /dev/mapper/store-media:No such file or directory
root@webos-device:/# mkfs.msdos /dev/mapper/store-media
mkfs.msdos 2.11 (12 Mar 2005)
/dev/mapper/store-media: No such file or directory


Have you ever seen this issue before?

[somline]

I'm no expert on this but it looks very similar to /dev/mapper/store-media: No such file or directory

[tanpht]

I finally figured it out after countless of hours. It's the CM 7 causing the issue. I forgot to mention that I had CM 7 installed previously. However, when i tried to install Ubuntu, the CM 7 wasn't removed properly. After I manually deleted all the folders in /dev/mapper/ that were created by CM7 then it's all good. How exciting.

Btw, i wouldn't be able to install LibreOffice. It's unable to get the package. Any thoughts?

[Nightburn]

I've had this happen a bunch. The answer is to keep trying, it'll eventually go through. I ran it probably a dozen times before it went through.