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  1. Redflea's Avatar
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       #1  
    Preware has suddenly stopped loading completely - it's showing "Reading Saved Package List" and can't get past it.

    Is there a standard way to resolve this? Was going to uninstall/re-install, but didn't want to break/lose connections to what I have installed...
  2. Redflea's Avatar
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       #2  
    Reboot appears to have fixed it, for others who may experience this.
  3. #3  
    The old computer saying, "when in doubt, reboot", applies to the Touchpad and to just about everything else, too. :-)
  4. Redflea's Avatar
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       #4  
    Yeah...kinda capital "DOH!" on me.

    I actually thought I had already rebooted it when I posted, but realized my error a little later and "fixed" it.
  5. #5  
    reboot works but it comes back each time.
  6. Heist's Avatar
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    #6  
    Don't be so fast to reboot!
    When I encounter this problem, I thought a reboot would have fixed it and now my TP is stuck on the boot screen (pulsing HP logo) for a half hour now.

    Your experience may be different. I'll document the problem I'm having along with what took place in my next post.
    http://forums.precentral.net/hp-touc...g-hp-logo.html

    But I wanted to caution a reboot because I have rebooted before and never had this problem. It was only after PreWare was stuck on "Reading ..... " and I decided to reboot to fix the issue, that my TP essentially bricked.
    Last edited by Heist; 10/21/2011 at 02:20 PM.
  7. #7  
    Here's a little hint for those update downloads that like to stop or pause:

    Keep tapping the progress bar every 2 seconds or so, while the file downloads, upacks and up until it installs with a restart.

    "The more I learn, the more I realize just how little I really do know!" -Albert Einstein

  8. Heist's Avatar
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    #8  
    Update: So I ended up having to do a complete reinstall of WebOS.
    http://forums.precentral.net/hp-touc...g-hp-logo.html

    Went through the PreWare install again. Booted it up and guess what; still stuck on Reading ....

    However, I was able to reboot my TP and it didn't get stuck this time.
  9. #9  
    Quote Originally Posted by Heist View Post
    Update: So I ended up having to do a complete reinstall of WebOS.
    http://forums.precentral.net/hp-touc...g-hp-logo.html

    Went through the PreWare install again. Booted it up and guess what; still stuck on Reading ....

    However, I was able to reboot my TP and it didn't get stuck this time.
    I guess it's a compatibility issue between preware and the new 3.0.4 firmware. Wish preware will update soon.
  10. #10  
    It did it for me last night. I restarted and updated everything in my update list. I drinkers again for my f15 kernel update and have not had the issue since. Are you running Anything else along with Preware?
  11. #11  
    There is a fix in the Preware 1.* thread. It involves deleteing a .db file in the preware data file directory. This worked for me. I did it through Xecutar, but it is a pain on TP as the keyboard covers the input area. I suggest using WOSQI.
  12. #12  
    I got the same issue right after upgrading to 3.0.4. rebooting does fix the issue. but i think the compatibility of preware is the key.
  13. #13  
    I had the same issue but instead of turning off the device and rebooting I did a Luna Restart and did not have any further issues.
  14. T-Pad's Avatar
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    #14  
    Quote Originally Posted by Rebel6381 View Post
    I had the same issue but instead of turning off the device and rebooting I did a Luna Restart and did not have any further issues.
    This helped on my TouchPad, too.
  15. #15  
    I had the same issue this morning. Been working on 3.04 with beta feeds and all. I did a Luna restart and it fixed it.
  16. #16  
    A Luna Restart has fixed this for me. Many thanks for this thread.
  17. #17  
    have same issue about preware stuck on "Reading Saved Packages List"
    Re-boot or Luna Restart helps to get it going again.

    But each time it happened again ONLY after i tried to run pReader Apps. (pReader would not run either).

    But has since not have the problem when I got rid of pReader. Hope that solves the issue for some of you.
    metrotiger likes this.
  18. #18  
    Quote Originally Posted by lovemytp View Post
    have same issue about preware stuck on "Reading Saved Packages List"
    Re-boot or Luna Restart helps to get it going again.

    But each time it happened again ONLY after i tried to run pReader Apps. (pReader would not run either).

    But has since not have the problem when I got rid of pReader. Hope that solves the issue for some of you.

    I totally agree that there is some kind of conflict between Preware and Preader. However, uninstall preader is not an option for me as I need it for reading epub books. Now, I have to do luna restart several times every day.
  19. Heist's Avatar
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    #19  
    Ok, so here's my quandary. I am experiencing the same problem . A reboot did nothing, I did a Luna restart and it got stuck on the HP logo screen again.

    I'm doing a reinstall of WebOS (again) right now.

    What now? How do you delete PreWare and its saved packages so I can do a completely clean install of PreWare?
    Last edited by Heist; 10/25/2011 at 09:43 AM.
  20. #20  
    only 20 replies on this issue?

    we can't be the only people who have experienced this issue...

    in my case, the problem goes away after a Luna reboot, but always comes back several hours later

    Is there someone at Preware we can contact to report this issue?
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