Results 1 to 14 of 14
  1.    #1  
    Help please !. THANKS IN ADVANCE.

    Starting in recovery mode (big USB symbol onscreen).

    Running the webos doctor in text mode I see that at the 4% it says "waiting for device to come back" and does not see it. The TP keeps rebooting.

    Unplugging and plugging back the USB cable does not help.

    If I keep the vol up button pressed while rebooting, it will go back into buttie mode, then the webdoctor goes back to 1%, loads the ramdisk and reboots, never sees it coming back.

    If I keep forcing it into bootie node the third time zee doktor says "the device isn't running the ramdisk as expected" and fails.

    If I do not press the button while rebooting, webos doctor never sees it "coming back" until it times out.

    Sep 13, 2011 8:17:27 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: device believed to be in bootloader, will load ramdisk

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Starting: Loading Ramdisk

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: count is 14673723

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: update Loading Ramdisk 20

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14673723

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14608187

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14346043

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14083899

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13756219

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13494075

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13166395

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12904251

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12576571

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12314427

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11986747

    Sep 13, 2011 8:17:28 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11724603

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11396923

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11134779

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10807099

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10544955

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10217275

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9955131

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9627451

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9365307

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9037627

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8775483

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8447803

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8185659

    Sep 13, 2011 8:17:29 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7923515

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7595835

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7333691

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7006011

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6743867

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6416187

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6154043

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5826363

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5564219

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5236539

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4974395

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4646715

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4384571

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4056891

    Sep 13, 2011 8:17:30 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3794747

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3467067

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3204923

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2877243

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2615099

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2287419

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2025275

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1697595

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1435451

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1173307

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 845627

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 583483

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 255803

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: Booting

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: update Loading Ramdisk 50

    Sep 13, 2011 8:17:31 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: Waiting for device to come back

    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: Ramdisk has booted!

    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Finished: Loading Ramdisk

    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: device not in ramdisk, state is BOOTLOADER

    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: can't get into update state, retries exhausted

    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController post
    FlashEvent
    WARNING: Flash Failure
    err -1 "the device isn't running the ramdisk as expected"
    at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:272
    )
    at java.lang.Thread.run(Unknown Source)
    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.recoverytool.CardController post
    FlashEvent
    INFO: Flash End time (Fail) 1315963067760
    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: from C:\Users\konrad\AppData\Local\Temp\PalmWebOsRecoveryToolLog0.log.2
    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: to C:\Users\konrad\AppData\Local\Temp\palmInstallerError0.log
    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: from C:\Users\konrad\AppData\Local\Temp\PalmWebOsRecoveryToolLog0.log.1
    Sep 13, 2011 8:17:47 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: to C:\Users\konrad\AppData\Local\Temp\palmInstallerError1.log
    Sep 13, 2011 8:17:49 PM com.palm.nova.installer.recoverytool.CardController hand
    leFailCase
    INFO: something failed, query to see if device is plugged in
    Sep 13, 2011 8:17:49 PM com.palm.nova.installer.recoverytool.CardController hand
    leFailCase
    INFO: exiting handleFailCase()
    err -1 "the device isn't running the ramdisk as expected"
    at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:272
    )
    at java.lang.Thread.run(Unknown Source)
    Sep 13, 2011 8:17:50 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 13, 2011 8:17:50 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 1
    Sep 13, 2011 8:17:50 PM com.palm.nova.installer.recoverytool.CardController runn
    erFinished
    INFO: device runner done
    Sep 13, 2011 8:17:50 PM com.palm.nova.installer.recoverytool.CardController runn
    erFinished
    WARNING: flashing failed, move to failed card
  2.    #2  
    Help ? Please ?
  3. #3  
    Don't hold the vol-up key after you start the doctor.

    -- Rod
    WebOS Internals and Preware Founder and Developer
    You may wish to donate by Paypal to donations @ webos-internals.org if you find our work useful.
    All donations go back into development.
    www.webos-internals.org twitter.com/webosinternals facebook.com/webosinternals
  4.    #4  
    I tried multiple times both without and with the vol key up. If not held, it gets into an endless reboot loop for HOURS. If held, goes back to 1% and tries to reload the flash.

    I will try again tonight without the vol key up.

    Thanks,
  5.    #5  
    If I do not hold the vol key up after the ramdisk load the TP goes into the reboot and the doktor keep saying waiting for device to come back. Maybe Jesus will bring it, after about 20 reboots the doktor times out saying maybe device has been disconnected.

    Sep 20, 2011 9:30:41 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: update Loading Ramdisk 20

    Sep 20, 2011 9:30:41 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14673723

    Sep 20, 2011 9:30:41 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14608187

    Sep 20, 2011 9:30:41 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14346043

    Sep 20, 2011 9:30:41 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 14083899

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13756219

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13494075

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 13166395

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12904251

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12576571

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 12314427

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11986747

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11724603

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11396923

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 11134779

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10807099

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10544955

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 10217275

    Sep 20, 2011 9:30:42 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9955131

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9627451

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9365307

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 9037627

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8775483

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8447803

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 8185659

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7923515

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7595835

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7333691

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 7006011

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6743867

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6416187

    Sep 20, 2011 9:30:43 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 6154043

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5826363

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5564219

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 5236539

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4974395

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4646715

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4384571

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 4056891

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3794747

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3467067

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 3204923

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2877243

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2615099

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2287419

    Sep 20, 2011 9:30:44 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 2025275

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1697595

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1435451

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 1173307

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 845627

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 583483

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: leftToWrite 255803

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: Booting

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: update Loading Ramdisk 50

    Sep 20, 2011 9:30:45 PM com.palm.nova.installer.recoverytool.CardController logP
    rint
    INFO: Loading Ramdisk: Waiting for device to come back

    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.recoverytool.CardController post
    FlashEvent
    WARNING: Flash Failure
    err -1 "Timeout waiting for device to appear"
    at com.palm.novacom.internal.NovacomDevice.waitForDeviceToAppear(Novacom
    Device.java:367)
    at com.palm.novacom.internal.NovacomDevice.waitForDeviceToAppear(Novacom
    Device.java:344)
    at com.palm.nova.installer.core.stages.RamdiskLoadingStage.run(RamdiskLo
    adingStage.java:69)
    at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:261
    )
    at java.lang.Thread.run(Unknown Source)
    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.recoverytool.CardController post
    FlashEvent
    INFO: Flash End time (Fail) 1316572425482
    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: from C:\Users\konrad\AppData\Local\Temp\PalmWebOsRecoveryToolLog0.log.2
    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: to C:\Users\konrad\AppData\Local\Temp\palmInstallerError0.log
    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: from C:\Users\konrad\AppData\Local\Temp\PalmWebOsRecoveryToolLog0.log.1
    Sep 20, 2011 9:33:45 PM com.palm.nova.installer.core.RdxUtils saveLogs
    INFO: to C:\Users\konrad\AppData\Local\Temp\palmInstallerError1.log
    Sep 20, 2011 9:33:47 PM com.palm.nova.installer.recoverytool.CardController hand
    leFailCase
    INFO: something failed, query to see if device is plugged in
    Sep 20, 2011 9:33:47 PM com.palm.nova.installer.recoverytool.CardController hand
    leFailCase
    INFO: exiting handleFailCase()
    err -1 "Timeout waiting for device to appear"
    at com.palm.novacom.internal.NovacomDevice.waitForDeviceToAppear(Novacom
    Device.java:367)
    at com.palm.novacom.internal.NovacomDevice.waitForDeviceToAppear(Novacom
    Device.java:344)
    at com.palm.nova.installer.core.stages.RamdiskLoadingStage.run(RamdiskLo
    adingStage.java:69)
    at com.palm.nova.installer.core.FlasherThread.run(FlasherThread.java:261
    )
    at java.lang.Thread.run(Unknown Source)
    Sep 20, 2011 9:33:48 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 20, 2011 9:33:48 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 0
    Sep 20, 2011 9:33:49 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 20, 2011 9:33:49 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 0
    Sep 20, 2011 9:33:50 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 20, 2011 9:33:50 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 0
    Sep 20, 2011 9:33:51 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 20, 2011 9:33:51 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 0
    Sep 20, 2011 9:33:52 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got controller
    Sep 20, 2011 9:33:52 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: got devices 0
    Sep 20, 2011 9:33:52 PM com.palm.nova.installer.recoverytool.runner.DeviceDiscov
    eryRunner$DeviceDiscoveryThread run
    INFO: timed out looking for device
    Sep 20, 2011 9:33:52 PM com.palm.nova.installer.recoverytool.CardController runn
    erFinished
    INFO: device runner done
    Sep 20, 2011 9:33:52 PM com.palm.nova.installer.recoverytool.CardController runn
    erFinished
    WARNING: the device seems to have been unplugged, try again
  6. #6  
    Quote Originally Posted by konrads View Post
    If I do not hold the vol key up after the ramdisk load the TP goes into the reboot and the doktor keep saying waiting for device to come back. Maybe Jesus will bring it, after about 20 reboots the doktor times out saying maybe device has been disconnected.
    Keep off the vol key, and unplug and replug the device when the doctor is looking for it.

    -- Rod
    WebOS Internals and Preware Founder and Developer
    You may wish to donate by Paypal to donations @ webos-internals.org if you find our work useful.
    All donations go back into development.
    www.webos-internals.org twitter.com/webosinternals facebook.com/webosinternals
  7.    #7  
    AAArrgh. Same thing, plugged in/out until my paw hurts.
  8.    #8  
    with the 3.02 webdoctor in is in an endless loop. with 3.00 it reboots once and sits there at the HP logo, but the web doctor is still waiting for device to come back, does not see it if I unplu/plug back cable.
  9. #9  
    Quote Originally Posted by konrads View Post
    with the 3.02 webdoctor in is in an endless loop. with 3.00 it reboots once and sits there at the HP logo, but the web doctor is still waiting for device to come back, does not see it if I unplu/plug back cable.
    Have you tried a different computer and/or cable?

    Has the computer/cable you are using been successful doctoring that or any other webOS device?

    -- Rod
    WebOS Internals and Preware Founder and Developer
    You may wish to donate by Paypal to donations @ webos-internals.org if you find our work useful.
    All donations go back into development.
    www.webos-internals.org twitter.com/webosinternals facebook.com/webosinternals
  10.    #10  
    Yup. This is the original HP cable and tried two more on two win7/64 machines and an intel mac osx 6.8. I have another TP 32GB that I can get into fine with novaterm using the same PC and cable. This faulty TP I bough off Craigslist with the reboot loop stated and the suggestion it "could" be fixed with webosdoctor. I wonder what they did to it before it became mine. I should make it the control system for one of my Maserati Biturbos, looks and behaves maddeningly similar.
  11.    #11  
    I wonder if I could replace it under warranty from HP ??
  12.    #12  
    I did a recovery on another TP for a friend on the same system, cable, etc, so obviously there is something wrong with this TP
  13. #13  
    ...precisely!

    Tried all the same things you did...

    Did you find a solution in the end?

    Driving me slightly nuts......

  14. #14  
    I ran into the same issue. Mine eventually fixed itself after I put it on the touchstone for 20 minutes and did an activation bypass on another Pixi Plus. When I took the phone that wasn't working (and was previously in a continuous reboot cycle) off of the touchstone, I tried to power it on, and this time it booted. Then I was able to do an activation bypass. (Ultimately that's what I wanted to do; I was trying webdoctor because of a failed bypass earlier.)

    I don't know why it started working again. It was already fulled charged. Worth a try though: put it on a touchstone or try AC power.

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