02/07/2012, 01:14 PM
You don't need to send me a device, as I still own one. It's just lying around back in Berlin, some 650km away from where I currently live.
Originally Posted by govotsos
It also does not matter that they have no cellular network access, as all that is needed to debug the issue is a working USB connection. After that, all you need to do is to install the WebOS SDK/PDK, put your device in developer mode, use the SDK to install GDB and SSH on the device and then reboot. After that, it's easy as pie to get terminal access to the device and debug the crashing back-end.
The problem that Joe has (the user who so graciously volunteered to do the above), is that the SDK will not install the Novacom "terminal over USB" driver correctly, that is necessary to make that crucial SSH connection.
If you could check whether your device can be accessed via SSH (a link in the start-menu is always installed by the SDK and is labeled "Putty") after following the above steps, that'd greatly help, because quite frankly, I'm completely stumped why his PC does not want to use the Novacom driver correctly.