corporate wifi and google chat

[veerar]

Hello,

We have guest wifi network at work which we are encouraged to use for our personal browsing/smartphone purposes. Its great since I can connect and browse the web without problems. Google mail notifications/google mail app work perfectly. However, google chat never connects. It tries to sign in, seems to time out and then ends up as offline status.

I have tried restarting, removing my google account, even got a new phone unit. No change and I am always google talk offline when on the corporate guest wifi network.

Any idea what I can try next?

TIA!

[Arthur Thornton]

Originally Posted by veerar

Hello,

We have guest wifi network at work which we are encouraged to use for our personal browsing/smartphone purposes. Its great since I can connect and browse the web without problems. Google mail notifications/google mail app work perfectly. However, google chat never connects. It tries to sign in, seems to time out and then ends up as offline status.

I have tried restarting, removing my google account, even got a new phone unit. No change and I am always google talk offline when on the corporate guest wifi network.

Any idea what I can try next?

TIA!

It sounds like they block the Google Talk port, which means you can't do anything but beg your company's IT department to unblock the GTalk port.

[veerar]

Can you give the Google Talk port no? Then I can send them a request.

Thanks!

[Arthur Thornton]

Originally Posted by veerar

Can you give the Google Talk port no? Then I can send them a request.

Thanks!

Here ya go. It is possible they're just flat out blocking access to talk.google.com as well, which a lot of companies do.

Required ports to use Google Talk - Google Talk Help