Updates not working

frett · 09/15/2010, 09:05 PM

When I go to the Updates app, it sits at the message "Checking for updates..." for hours.

I am trying to get the WebOS update for Verizon Palm Pre Plus.

I have run EPR and restarted several times with no fix.

There are no phantom apps.

I have searched the forums for similar posts and haven't actually found a solution.

I am trying to avoid doing an Erase or WebDoctor.

Any suggestions???

frett · 09/15/2010, 09:50 PM

No replies? Nobody else is experiencing this?

vandassen · 01:27 PM

Basically, when I go to the Updates app it tells me that "Application updates are now available."

Pretty normal stuff, but when I click the "Show Updates" button it brings me to the "My Applications" part of the app catalogue and there are no new updates.

My phone has been like this for a month or two. I recall from the 1.4.5 update that the phone would not install the OS update if there were pending app updates.

So with webOS 2.0 around the corner, I think I'm gonna be stuck with the "Show Updates" button and no way to get the OS updated.

Has anyone run into this? Can anyone tell me how to get the update some other way?

Many thanks in advance.

(running a Bell Palm Pre, Uberkernel @ 125/1000, many patches, can give more info if needed)

EDIT: thanks for moving this to the appropriate thread, my bad

mikevember · 02/02/2011, 04:11 AM

its a known bug, you will see the update when its available. dont worry about it.

pegb856 · 02/02/2011, 08:15 AM

Yes I have the same issue. Very annoying.

davidtm · 02/02/2011, 08:15 AM

Best way to check for true updates to apps is to open the App Catalog app, then tap on the shopping bag icon in the lower right corner. You'll see there the list of apps, and a "Install Updates" button will appear if there are any.

licotto · 02/02/2011, 09:49 AM

From what I've understood of this, it happens when you have Homebrew apps installed on the phone. Is this true for any of you? Do you have apps installed thru Preware or WOSQI? My phone has done this thru many update versions now...

alex.dobeck · 02/02/2011, 09:53 AM

Quote:

Originally Posted by licotto

From what I've understood of this, it happens when you have Homebrew apps installed on the phone. Is this true for any of you? Do you have apps installed thru Preware or WOSQI? My phone has done this thru many update versions now...

I wanna say the reason it happens is because an app which you have deleted, including the free and lite apps, has been updated. So when you go to the updates it says you have updates (because it queries the profile and it says there is an app which has updated since you last downloaded it), but when you go into the catalog it ignores the apps which you don't have installed.

So I would imagine you could try to fix it buy downloading every app you have in your profile and deleting them again.

Cantaffordit · 02/02/2011, 10:22 AM

It's best not to use the Update App. Known issues not worth messing with.

Just open the app catalog and tap the little bag in the lower right corner. After a few seconds you will get an update button if you have any apps that need to update.

Also, you can initiate app updates from Preware.

<<threads merged>>

sinime · 02/02/2011, 10:22 AM

Possible Fix: http://forums.precentral.net/webos-a...pp-update.html

vandassen · 02/02/2011, 01:39 PM

Quote:

Originally Posted by mikevember

its a known bug, you will see the update when its available. dont worry about it.

Thanks for the info, looking forward to the update

Quote:

Originally Posted by Cantaffordit

It's best not to use the Update App. Known issues not worth messing with.

Just open the app catalog and tap the little bag in the lower right corner. After a few seconds you will get an update button if you have any apps that need to update.

Also, you can initiate app updates from Preware.

Unfortunately, I need the Update app for OS updates, or is there another way? thanks for info

penelope8226 · 02/07/2011, 02:07 AM

I've posted a few places about this already looking for help...i think I'm having same prob...cannot buy or download free apps from app catalog, and when I tried checking for updates, there are about 8 of mine that get ready to update...but, just SIT! And I have that empty 'phantom' app at the top.of the list. NOW..i cannot even open any of those apps to use at all. There is .. an odd black spot on each one! WeiRD! Oh...and I am on a sprint pre' ' ( day1) and nothing extra on it. I'm deficient in tech skills..in fact most of the time I admit I don't know what you folks here are talking about..but I am here all the time reading & hoping I learn a bit at a time...lol anyway, thank you...and and any advice is appreciated

09/15/2010, 09:05 PM	#1 (permalink)
frett Member Join Date: Feb 2006 Location: Cumming, GA Posts: 24 Likes Received: 6 Thanks: 4 Thanked 3 Times in 2 Posts	Updates not working When I go to the Updates app, it sits at the message "Checking for updates..." for hours. I am trying to get the WebOS update for Verizon Palm Pre Plus. I have run EPR and restarted several times with no fix. There are no phantom apps. I have searched the forums for similar posts and haven't actually found a solution. I am trying to avoid doing an Erase or WebDoctor. Any suggestions???
	Liked by

09/15/2010, 09:50 PM	#2 (permalink)
frett Member Join Date: Feb 2006 Location: Cumming, GA Posts: 24 Likes Received: 6 Thanks: 4 Thanked 3 Times in 2 Posts	No replies? Nobody else is experiencing this?
	Liked by

02/02/2011, 02:44 AM	#3 (permalink)
vandassen Member Join Date: Jun 2010 Location: Edmonton, AB Posts: 50 Likes Received: 0 Thanks: 10 Thanked 5 Times in 4 Posts	Update - false positive Basically, when I go to the Updates app it tells me that "Application updates are now available." Pretty normal stuff, but when I click the "Show Updates" button it brings me to the "My Applications" part of the app catalogue and there are no new updates. My phone has been like this for a month or two. I recall from the 1.4.5 update that the phone would not install the OS update if there were pending app updates. So with webOS 2.0 around the corner, I think I'm gonna be stuck with the "Show Updates" button and no way to get the OS updated. Has anyone run into this? Can anyone tell me how to get the update some other way? Many thanks in advance. (running a Bell Palm Pre, Uberkernel @ 125/1000, many patches, can give more info if needed) EDIT: thanks for moving this to the appropriate thread, my bad __________________ Last edited by vandassen; 02/02/2011 at 01:27 PM. Reason: wrong thread
	Liked by

02/02/2011, 04:11 AM	#4 (permalink)
mikevember Member Join Date: Jun 2009 Location: Katy, TX Posts: 444 Likes Received: 27 Thanks: 120 Thanked 115 Times in 77 Posts	its a known bug, you will see the update when its available. dont worry about it. __________________ Did you know I can also annoy you on twitter? @mikevember
	Liked by Thanked By: vandassen

02/02/2011, 08:15 AM	#5 (permalink)
pegb856 Member Join Date: Dec 2009 Location: Indiana Posts: 79 Likes Received: 0 Thanks: 22 Thanked 0 Times in 0 Posts	Yes I have the same issue. Very annoying.
	Liked by

02/02/2011, 08:15 AM	#6 (permalink)
davidtm Member Join Date: Feb 2009 Posts: 483 Likes Received: 11 Thanks: 142 Thanked 67 Times in 55 Posts	Best way to check for true updates to apps is to open the App Catalog app, then tap on the shopping bag icon in the lower right corner. You'll see there the list of apps, and a "Install Updates" button will appear if there are any. __________________ "The large print giveth, and the small print taketh away" - Tom Waits
	Liked by

02/02/2011, 09:49 AM	#7 (permalink)
licotto Member Join Date: Jul 2009 Location: Boise, ID Posts: 479 Likes Received: 0 Thanks: 128 Thanked 98 Times in 65 Posts	From what I've understood of this, it happens when you have Homebrew apps installed on the phone. Is this true for any of you? Do you have apps installed thru Preware or WOSQI? My phone has done this thru many update versions now...
	Liked by Thanked By: vandassen

02/02/2011, 10:22 AM	#9 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,150 Likes Received: 958 Thanks: 3,804 Thanked 3,911 Times in 2,777 Posts	It's best not to use the Update App. Known issues not worth messing with. Just open the app catalog and tap the little bag in the lower right corner. After a few seconds you will get an update button if you have any apps that need to update. Also, you can initiate app updates from Preware. <<threads merged>> __________________ . Some people say "If you can't beat them, join them". I say "If you can't beat them, beat them", because they will be expecting you to join them, so you will have the element of surprise.
	Liked by

02/02/2011, 10:22 AM	#10 (permalink)
sinime Member Join Date: Aug 2009 Location: San Antonio, TX Posts: 1,308 Likes Received: 45 Thanks: 103 Thanked 257 Times in 194 Posts	Possible Fix: http://forums.precentral.net/webos-a...pp-update.html __________________ Fire Sale! Beer Knurd
	Liked by Thanked By: vandassen

02/07/2011, 02:07 AM	#12 (permalink)
penelope8226 Member Join Date: Sep 2010 Posts: 9 Likes Received: 0 Thanks: 4 Thanked 0 Times in 0 Posts	I've posted a few places about this already looking for help...i think I'm having same prob...cannot buy or download free apps from app catalog, and when I tried checking for updates, there are about 8 of mine that get ready to update...but, just SIT! And I have that empty 'phantom' app at the top.of the list. NOW..i cannot even open any of those apps to use at all. There is .. an odd black spot on each one! WeiRD! Oh...and I am on a sprint pre' ' ( day1) and nothing extra on it. I'm deficient in tech skills..in fact most of the time I admit I don't know what you folks here are talking about..but I am here all the time reading & hoping I learn a bit at a time...lol anyway, thank you...and and any advice is appreciated
	Liked by

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