WebOS 1.3.1 IMAP IDLE broken (?)

sarumont · 11/19/2009, 01:47 PM

After updating to 1.3.1, my IMAP IDLE no longer works. If I manually refresh the mailbox, the Pre successfully updates. When I change the check interval to something other than "as items arrive", it works. When I have it set to "as items arrive", there is the yellow triangle with exclamation point at the top of my inbox. Like any other time this icon shows up, there is no explanation whatsoever I can find to determine what the problem is.

This setup worked for this account on 1.2.1 (and all previous versions, for that matter). I *am* using a CACert SSL certificate, but I have imported CACert's root and class3 certs into the Certificate Manager. As I stated above - time-based e-mail checking works fine (as does manually refreshing).

I have tried deleting and recreating the account, and I have also confirmed IDLE support via telnet. Before updating to 1.3.1, I used WebOSDoctor to wipe the phone and start fresh. No responses to my post on the Palm forums from anyone at Palm (surprise, surprise). Anyone else seeing this issue? Anyone at have any ideas (or any way I can get some debugging info to figure it out)?

Thanks,

Richard

35whl21 · 11/19/2009, 02:10 PM

I'm having other problems w/1.3.1 but IMAP IDLE over SSL (w/a self-signed certificate) is working fine for me......

jrdatrackstar · 11/19/2009, 02:29 PM

my IMAP idle is also broken after 1.3.1. the only time my mail will update is if i actually open the mail app.......other than that it won't sync automatically.

sarumont · 12/29/2009, 02:06 AM

1.3.5 doesn't seem to have fixed things. I turned off SSL and dumped packets to find that the Pre is not issuing an IDLE command even though IDLE is in the CAPABILITY list that the server sends. Updated my thread on palm's support forums - hopefully someone at Palm has a bit more insight. :-\

Steph3n · 12/29/2009, 11:21 AM

IMAP IDLE seems to be working a little better for me, but not perfect by any means.
It worked well in the morning, but since then has missed two emails coming in.

I used my Treos and Centros extensively with chatteremail and it worked flawlessly every time.

11/19/2009, 01:47 PM	#1 (permalink)
sarumont Member Join Date: Jul 2009 Location: Wichita, KS Posts: 14 Likes Received: 0 Thanks: 2 Thanked 3 Times in 3 Posts	WebOS 1.3.1 IMAP IDLE broken (?) After updating to 1.3.1, my IMAP IDLE no longer works. If I manually refresh the mailbox, the Pre successfully updates. When I change the check interval to something other than "as items arrive", it works. When I have it set to "as items arrive", there is the yellow triangle with exclamation point at the top of my inbox. Like any other time this icon shows up, there is no explanation whatsoever I can find to determine what the problem is. This setup worked for this account on 1.2.1 (and all previous versions, for that matter). I am using a CACert SSL certificate, but I have imported CACert's root and class3 certs into the Certificate Manager. As I stated above - time-based e-mail checking works fine (as does manually refreshing). I have tried deleting and recreating the account, and I have also confirmed IDLE support via telnet. Before updating to 1.3.1, I used WebOSDoctor to wipe the phone and start fresh. No responses to my post on the Palm forums from anyone at Palm (surprise, surprise). Anyone else seeing this issue? Anyone at have any ideas (or any way I can get some debugging info to figure it out)? Thanks, Richard
	Liked by

11/19/2009, 02:10 PM	#2 (permalink)
35whl21 Member Join Date: Oct 2005 Posts: 28 Likes Received: 0 Thanks: 2 Thanked 1 Time in 1 Post	I'm having other problems w/1.3.1 but IMAP IDLE over SSL (w/a self-signed certificate) is working fine for me......
	Liked by

11/19/2009, 02:29 PM	#3 (permalink)
jrdatrackstar Member Join Date: Oct 2009 Posts: 123 Likes Received: 0 Thanks: 5 Thanked 1 Time in 1 Post	my IMAP idle is also broken after 1.3.1. the only time my mail will update is if i actually open the mail app.......other than that it won't sync automatically.
	Liked by

12/29/2009, 02:06 AM	#4 (permalink)
sarumont Member Join Date: Jul 2009 Location: Wichita, KS Posts: 14 Likes Received: 0 Thanks: 2 Thanked 3 Times in 3 Posts	1.3.5 doesn't seem to have fixed things. I turned off SSL and dumped packets to find that the Pre is not issuing an IDLE command even though IDLE is in the CAPABILITY list that the server sends. Updated my thread on palm's support forums - hopefully someone at Palm has a bit more insight. :-\
	Liked by

12/29/2009, 11:21 AM	#5 (permalink)
Steph3n Member Join Date: Sep 2009 Posts: 270 Likes Received: 5 Thanks: 17 Thanked 14 Times in 12 Posts	IMAP IDLE seems to be working a little better for me, but not perfect by any means. It worked well in the morning, but since then has missed two emails coming in. I used my Treos and Centros extensively with chatteremail and it worked flawlessly every time.
	Liked by

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