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  1. rdesai's Avatar
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    #61  
    Excellent! Worked for me as well!
  2. #62  
    My Pre is doing the same thing. Saying the certificate has expired. I am now manually trying to set up the email but keep getting a pop up that says "Unable to sign in" "unable to validate incoming mail server settings. Check the settings and try again." I have tried everything I can think of. HELP!
  3. #63  
    Quote Originally Posted by Holly Davis1 View Post
    My Pre is doing the same thing. Saying the certificate has expired. I am now manually trying to set up the email but keep getting a pop up that says "Unable to sign in" "unable to validate incoming mail server settings. Check the settings and try again." I have tried everything I can think of. HELP!
    Did you follow the instructions in this post: http://forums.webosnation.com/webos-...ml#post3412782

    The issue is not with the account settings, it is a problem with the certificate verification.
    deibski and Rnp like this.
  4. #64  
    Quote Originally Posted by sshaka View Post
    It perfectly works!!! Thanks a lot dude!!!

    Now: did you have any issues with the sync of facebook contacts!?

    I can't sync my contacts, they simply disappeared in a brief!!!
    are entering the market from a pc? because I try from the Opera browser and says this busy page! !

    I have succeeded. I have synchronized. go to my hotmail account. configurations, applications and services. I have given permissions. the pre2 synchronize immediately.

    Enviado desde mi Wildfire S usando Tapatalk 2
    Last edited by joshua764; 01/29/2014 at 06:56 PM.
  5. Spinn's Avatar
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    36 Posts
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    49 Global Posts
    #65  
    Quote Originally Posted by toto-w View Post
    Hey Jerry! You made my day!

    I had just to open https://s.outlook.com (an empty page) and had to click "Trust allways". So easy!

    Thanks a lot!

    Torsten
    This worked for me too. The odd thing is https://s.outlook.com worked on my Pre 2 but I had to use https://m.hotmail.com on my Touchpad.
    ArchonAdvisors likes this.
  6. #66  
    to great relief, a solution in record time, thanks
  7. #67  
    Any ideas what would be the solution for me using an account on https://www.hosteurope.de/de/ ?
    I have the same problem beginning at the same day, but my pop and smtp server is wpXXX.webpack.hosteurope.de.
    Where could I get the correct certificate for my accounts?
  8. #68  
    Quote Originally Posted by Grabber5.0 View Post
    Update and clarification: I did not get prompted at https://m.outlook.com, but when I tried https://m.hotmail.com, I DID get prompted. I selected Trust Certificate and the checked and found it in my stored certs under device info, with an expiration date of 2016. I then went back to my inbox and tapped the error triangle, dismissed the error message, and then it did successfully download new messages.
    works like a champ on the pre 3 for me.
  9. #69  
    On my Veer I had to go into accounts settings in the email app -manual settings- and validate the configuration. Then it worked perfectly!
    Dell Axim X5 -> Palm Tungsten T -> Palm Tungsten T3 -> Palm Tungsten T -> Palm Treo Pro + MicroSD 4GB -> Palm Pre 2 (Lost it) -> Palm Pixi Plus -> Palm Pre 2 -> HP Veer -> Palm Pre 2 -> HP Pre 3
  10. #70  
    Quote Originally Posted by gizmo21 View Post
    so i did this and and it added a new *.hotmail *.outlook cert to the webos cert container. it is signed by new globalsign root ca. perhaps we really only have the old globalsign ca on webos (as toto-w tried to tell us above) :

    https://support.globalsign.com/custo...ca-certificate

    1998-2014 Root CA Certificate

    The Root CA with serial number 02 00 00 00 00 00 d6 78 b7 94 05 has an expiration of Jan 28 2014.* From 2007 onwards, this root has been replaced with a refreshed Certificate using the same key material and maintaining the same Subject DN information and key usages, however expiring in 2028.* For those already using the refreshed Root CA Certificate, there is no need to update. This has already been embedded in all major browsers, operating systems, devices and applications.

    So perhaps adding a new globalsign ca cert could also cure those probs
    I believe this is ultimately the correct solution to this problem, as there are probably other SSL certs out there that were signed with the GlobalSign certificate, and I appear to have accomplished this on one of my Pre2's this morning. I need to double-check but I think there were 3 expired certs, not just the two that I replaced. I am now able to navigate to https://m.hotmail.com without having to accept the certificate. I'll add my hotmail account for final validation.

    I do believe it is probably easier for the average user to just go to m.hotmail.com and trust the certificate, but I would like to put together an IPK that will replace the expired GlobalSign certs. I need help to do this, as I have no experience packaging anything other than an app using the SDK. I can probably write the script with some guidance, but I'm not above showing an expert what I did and letting them do it.

    Incidentally, I highlighted a couple of lines in the quote above. They have had the new version of these certificates available since 2007! and webOS 2.x and 3.x still shipped with the OLD one! Ball: dropped.
    Last edited by Grabber5.0; 01/30/2014 at 11:11 PM.
    Preemptive likes this.
  11. #71  
    Quote Originally Posted by Grabber5.0 View Post
    I do believe it is probably easier for the average user to just go to m.hotmail.com and trust the certificate, but I would like to put together an IPK that will replace the expired GlobalSign certs. I need help to do this, as I have no experience packaging anything other than an app using the SDK. I can probably write the script with some guidance, but I'm not above showing an expert what I did and letting them do it.
    In these security conscious days, accepting an expired certificate is not the best solution. Good luck with doing this.

    We can also still hope MS releases a new certificate themselves.
  12. #72  
    Quote Originally Posted by Preemptive View Post
    In these security conscious days, accepting an expired certificate is not the best solution. Good luck with doing this.

    We can also still hope MS releases a new certificate themselves.
    I agree - I don't like accepting certificates that have problems. In this case, we knew it was okay, but you have to be sure.

    I think the problem is not with the MS certificate. Any update would have to come from HP, similar to the root certificate update for the App Catalog. (I need to get that IPK and crack it open.. I suspect I can use it as the basis for mine). The MS certificate appears to be invalid to webOS because the root certificate in webOS is expired. Once I installed the ones I downloaded from GlobalSign, I did not get prompted, and was able to add my hotmail account without any issues.
  13. #73  
    Quote Originally Posted by Grabber5.0 View Post
    I believe this is ultimately the correct solution to this problem, as there are probably other SSL certs out there that were signed with the GlobalSign certificate, ...
    I'm not a specialist with certificates, but I think this is absolutely correct, because it would explain all the strange things happening the last days. toto-w found in his post at 4:33 pm that the GlobalSign certificate ended at that day, the problems started.

    Besides, the problem doesn't affect other systems like iOS, Android or Windows. I found a faq of my provider Hosteurope (FAQ¬*>¬*Webhosting¬*>¬*WebPack/WebHosting¬*>¬*Neue SSL-Zertifikate). Under point 2 is noted, that the GlobalSign root certificate is necessary to verify the Hosteurope (and possibly the hotmail) certificate. In most cases the client software delivers the GlobalSign certificate. But some like FileZilla (and apparently webOS - because it is almost "dead") don't. So they advise to import the GlobalSign certificate to those clients.

    So it seems not to be a Microsoft problem. Maybe other users with "exotic" providers - (like me) - have the same problem. It took two days for me to find this discussion, because I thought the problem would only happen with hosteurope (other providers worked perfect on my devices). So, if someone doesn't have the possibility to call a https-site of his provider, then importing the certificate of hGlobalSign is the solution.
  14. #74  
    Quote Originally Posted by Nafetz View Post
    I'm not a specialist with certificates, but I think this is absolutely correct, because it would explain all the strange things happening the last days. toto-w found in his post at 4:33 pm that the GlobalSign certificate ended at that day, the problems started.

    Besides, the problem doesn't affect other systems like iOS, Android or Windows. I found a faq of my provider Hosteurope (FAQ¬*>¬*Webhosting¬*>¬*WebPack/WebHosting¬*>¬*Neue SSL-Zertifikate). Under point 2 is noted, that the GlobalSign root certificate is necessary to verify the Hosteurope (and possibly the hotmail) certificate. In most cases the client software delivers the GlobalSign certificate. But some like FileZilla (and apparently webOS - because it is almost "dead") don't. So they advise to import the GlobalSign certificate to those clients.

    So it seems not to be a Microsoft problem. Maybe other users with "exotic" providers - (like me) - have the same problem. It took two days for me to find this discussion, because I thought the problem would only happen with hosteurope (other providers worked perfect on my devices). So, if someone doesn't have the possibility to call a https-site of his provider, then importing the certificate of hGlobalSign is the solution.
    Did you find a URL for hosteurope that would pop up the certificate message yet? I tried accepting the new Globalsign certificates the same way, but it did not fix the hotmail problem, so installing them in the trustedcerts folder the way I did on my Pre2 is the only way to do it. If I can't get an IPK written soon, I'll write up some instructions for what I did, and maybe even a shell script to do it if you have the knowhow. It really wasn't hard from a terminal (novaterm or putty).
  15. #75  
    Quote Originally Posted by Grabber5.0 View Post
    Did you find a URL for hosteurope that would pop up the certificate message yet? I tried accepting the new Globalsign certificates the same way, but it did not fix the hotmail problem, so installing them in the trustedcerts folder the way I did on my Pre2 is the only way to do it. If I can't get an IPK written soon, I'll write up some instructions for what I did, and maybe even a shell script to do it if you have the knowhow. It really wasn't hard from a terminal (novaterm or putty).
    Actually not, sorry. I will try https://support.globalsign.com/custo...ticles/1217617 which is linked on the faq-site. You have to use a texteditor and copy/paste the described segment and save it as crt-file. This results in a valid GlobalSign certificate.
    There is a second link on the faq-site, leading to several additional certs. I don't know which on of them might be right.
    i will try as soon as my Pre 2 is in my hands - maybe in 2 or 3 hours
  16. #76  
    Quote Originally Posted by Nafetz View Post
    Actually not, sorry. I will try https://support.globalsign.com/custo...ticles/1217617 which is linked on the faq-site. You have to use a texteditor and copy/paste the described segment and save it as crt-file. This results in a valid GlobalSign certificate.
    There is a second link on the faq-site, leading to several additional certs. I don't know which on of them might be right.
    i will try as soon as my Pre 2 is in my hands - maybe in 2 or 3 hours
    You can download the required certs directly from Globalsign rather than using copy and paste. They then have to be converted to .pem files before replacing the ones in the trustedcerts folder. I tried accepting them the same way as the hotmail cert but it did not work until I replaced the expired ones in the trustedcerts folder. Do you have shell access to your device? It might be possible to do the work via WOSQI, but I prefer an interactive shell.
    Last edited by Grabber5.0; 01/30/2014 at 11:27 AM.
  17. #77  
    Quote Originally Posted by Grabber5.0 View Post
    You can download the required certs directly from Globalsign rather than using copy and paste. They then have to be converted to .pem files before replacing the ones in the trustedcerts folder. I tried accepting them the same way as the hotmail cert but it did not work until I replaced the expired ones in the trustedcerts folder. Do you have shell access to your device? It might be possible to do the work via WOSQI, but I prefer an interactive shell.
    I trust them to get that certificate. That would be a great achievement. many are with you!



    -- Sent from my Palm Pre using Forums
  18. #78  
    Quote Originally Posted by Grabber5.0 View Post
    You can download the required certs directly from Globalsign rather than using copy and paste. They then have to be converted to .pem files before replacing the ones in the trustedcerts folder.
    Ok. Which of the many certs is the one for me :-D
    Because I didn't find out, I used my crt-file as described before. Importing and accepting the file didn't work for me either. I copied the file (still as crt) into the trustedcerts folder and renamed the GlobalSign.pem into GlobalSign.pem_old. Then I opened the GlobalSign.crt with Internalz and chose to trust the cert.
    After that all old accounts synced (except of the new account, I created this morning for tests - don't know why)
    Tested on Palm Pre 2 (webOS 2.2.4)

    On the Palm Pre (webOS 1.4.5) of my wife I copied the file GlobalSign.crt into /media/internal/downloads. Then I opened the file and selected to trust the cert. After that all incoming mails were synced. The outgoing mails got an error. Seems like there must be another cert for me. The trustedcerts folder doesn't exist on 1.4.5?

    Sigh... too much for today ;-)
  19. #79  
    A .crt is not the same as a .pem. I'm going to send you a pm to try to help you. I'm working on a script, but it's not ready.

    I haven't looked at a 1.4.5 device yet.. Sounds like I need to check mine.
  20. #80  
    Hi all,
    I had also trouble issue with hosteurope.
    I solved it by retrieving required certificates using openssl:
    (If you do not have a linux system or mac, you can do that directly on your device using wterm or through novaterm)
    Code:
    openssl s_client -connect wp000.webpack.hosteurope.de:25 -starttls smtp -showcerts </dev/null > cert.txt
    If you have a different provider just replace wp000.webpack.hosteurope.de with your mail server.

    The output is redirected to cert.txt which will contain one (or more) certificate block(s) (-----BEGIN CERTIFICATE----- ... -----END CERTIFICATE-----).
    For hosteurope there are two: the first one is the certificate of the mail server; the second one is a GlobalSign certificate.
    Just copy these text blocks to two separate text files and name these e.g. cert1.pem and cert2.pem.
    - I attached the respective keys for hosteurope to the post.

    Then transfer the files to your device:
    * via a working email account. - just open the mail attachment and import the file in the certificate manager.

    * by USB: upload files to /media/internal/downloads. Then go to the settings tab and open device info. From the menu open the certificate manager and import the certificate, or use internalz and open the certificate files.

    Now you should be able to sync your mail again.

    P.S.:
    A shortcut to directly save the mailserver certificate is to redirect the output through openssl again:
    Code:
    openssl s_client -connect wp000.webpack.hosteurope.de:25 -starttls smtp -showcerts  | openssl x509 -outform PEM > wp_hosteurope.pem
    However, this will only save the first (mailserver) certificate.
    Attached Files Attached Files
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