Results 1 to 6 of 6
  1. menashe04's Avatar
    Posts
    12 Posts
    Global Posts
    19 Global Posts
       #1  
    CAN ANYONE HELP,
    i did a hard reset, used save restore for everything,
    when i try logging on again to my palm profile, it takes a long time and it freezes and gives me a message that it cant download,
    ill forgo on my apps and everything but i desperately need my memos, what can i do about it
  2. #2  
    Quote Originally Posted by menashe04 View Post
    CAN ANYONE HELP,
    i did a hard reset, used save restore for everything,
    when i try logging on again to my palm profile, it takes a long time and it freezes and gives me a message that it cant download,
    ill forgo on my apps and everything but i desperately need my memos, what can i do about it
    Did you try that ?

    App Catalog Update fails: please help
  3. #3  
    I believe he is at a point too early to be concerned about the certificate problem. It's not supposed to affect logging in to the profile. I had the same problem logging in to my profile on my Pre3 after an erase apps and data. I am pretty sure I had to doctor before I could log in and restore my data and apps. The doc didn't erase my USB drive, which I believe is the norm if you are doctoring with the same installed version. Did you copy off your data from the USB drive before logging out of your profile?
  4. #4  
    Quote Originally Posted by Grabber5.0 View Post
    I believe he is at a point too early to be concerned about the certificate problem. It's not supposed to affect logging in to the profile. I had the same problem logging in to my profile on my Pre3 after an erase apps and data. I am pretty sure I had to doctor before I could log in and restore my data and apps. The doc didn't erase my USB drive, which I believe is the norm if you are doctoring with the same installed version. Did you copy off your data from the USB drive before logging out of your profile?
    I believe the newer version of the doctor doesn't erase the USB. The one time I had to do it, the USB was fine, though it took several nerve-racking tries to restore the device.

    Back it up anyway - why take the risk?

    Some of this stuff - like root certificate & even the pivot feed seem to take a few tries. Ensure you have a good (wifi?) connection and try again.
  5. menashe04's Avatar
    Posts
    12 Posts
    Global Posts
    19 Global Posts
       #5  
    Quote Originally Posted by Preemptive View Post
    I believe the newer version of the doctor doesn't erase the USB. The one time I had to do it, the USB was fine, though it took several nerve-racking tries to restore the device.

    Back it up anyway - why take the risk?

    Some of this stuff - like root certificate & even the pivot feed seem to take a few tries. Ensure you have a good (wifi?) connection and try again.
    thanks for your help till here.

    i doctored the phone, and upon restart i was in 3g with 4 bars and my palm profilr started downloading and downloading,

    it started slowing down approx by 70% complete then it stopped and gave me a messsage sorry unable to download data, try again in afew minutes, and i have done it afew times to no avail,

    i can even be ready to agree not to have my apps, but i very urgently need the other personal info i had on the phone
  6. #6  
    This is a tough one.. the only way to get your data from a Palm Profile backup is to log in to that profile on a device. This is the same device the profile was originally logged in to, so it should restore especially after a fresh doctor.

Similar Threads

  1. after hard reset, palm profile not downloading
    By menashe04 in forum Palm Pre 2
    Replies: 1
    Last Post: 12/02/2013, 07:17 PM
  2. Replies: 5
    Last Post: 05/07/2010, 09:04 PM
  3. swapping PREs - will hard reset delete my palm profile
    By pixielee in forum Palm Pre and Pre Plus
    Replies: 3
    Last Post: 03/24/2010, 02:00 PM
  4. Hard reset? Palm profile restore contacts?
    By nitty917 in forum webOS Synergy and Synchronization
    Replies: 2
    Last Post: 08/04/2009, 02:42 PM
  5. Replies: 15
    Last Post: 02/08/2005, 10:10 AM

Posting Permissions