09/27/2011, 11:23 AM
the other day i had some friends over and was using my Pre3 to listen to music on spotify with it hooked up to external speakers. i was busy and someone wanted to change the music and went to do it themselves. i thought to myself "this will be interesting, to see if they can figure out how to work it".
they were completely baffled by webOS, barely understanding how to unlock it, not getting the gesture area and therefore not knowing how to go back a screen, change apps, etc. the gesture area doesn't look like it's supposed to be interacted with so they're just looking at the screen thinking "err... how do i go back?". they tapped around the screen, accidentally changed tracks, then failed to find the volume control (although i have to admit, that's a bit thick), and then gave up.
anyway... i wanted to ask what you thought about this. is webos unintuitive to new users? i think it is (it's completely intuitive once you know it, but not until then). has this unintuitiveness been a barrier to entry in the past and hurt webos? yes i know hardware is an issue, carrier support, etc., etc., but i'm just wondering what people think about it's intuitiveness (or lack thereof).
i'm a techie, and i wanted a webos phone since i watched the CES announcement in '09, but "normal people" don't work that way. surely an OS has to be simple and intuitive on first-use in order for it to catch on?