There is a bug in webOS 2.0.1 where the custom google contcts labels do not download as they did in webOS 1.4.5. For example, if I name a phone number in google contacts at googles website to be "Corporate HQ" and another phone number to be "Beach House" they will appear on my Pre 2 as "other". Where as in 1.4.5 on a Pre Plus they would show up as typed in google contacts.
This occurs on both an unlocked and Verizon Pre 2 running webOS 2.0.1
posted at palm: [Bug] Contacts - Custom Goolge Labels not download... - Palm Support Community