I have looked over numerous threads, I have read the wiki, I have read Palms FAQ, and I have done everything that has been suggested. I *cannot* get the Doctor to go through the process of wiping my Pre so I can send it back.
-I have the latest Doctor for my Verizon Pre
-I can get the phone into USB mode by holding vol. up (large icon on screen)
-I hook the phone up to the computer, fire up Doctor, start going through the process, and it just hangs on "checking system" every time. Its annoying.
I can't figure this out. I'm about to pull my hair out. I have followed the instructions step by step.
I am on Windows 7 64bit if that helps the answering.
I know this is a great community, so thanks in advance for any help you guys have.