O2UK have done a dreadful job with the Pre. Now if SFR (part of the Vodafone Group) do a good job with it they should try and find a way of dumping o2uk and using VodafoneUK.
No adverts for it, o2uk havent even made an o2 app for it yet........not everyone is an iPhone user! I wanted to buy a touchstone charger and they had none in stock and wouldn't even order one in, sell no cases for it and don't even have it out on display!
The pre is one of the best phones i have used and o2uk have made a right Royal **** up with it.