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  1. mulkeym's Avatar
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       #1  
    I am trying to run WebOsDoctor for 1.3.5.1. Once I get to the screen that says to connect the usb cable to the computer. It seems to stop. I go ahead and connect the phone to the computer but nothing happens. Has anyone seen this or have ideas?
  2. #2  
    Try the suggestions on this page ("If your PC does not recognize your Pre and you cannot go past step 3 above, try the following steps")

    How To Recover - WebOS Internals
  3. mulkeym's Avatar
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       #3  
    Thanks I'll try that. My pc though does recognise the usb cable. I can tranfer files to it, etc.
    The doc just doesn't recognise I have put the cable in. The next button never un-greys out.
  4. mulkeym's Avatar
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       #4  
    Thanks so much .. that helped alot..

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