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  1.    #1  
    can someone tell how to connect my device to my pc..cuz im getting a massege that mydevice is no detected...it asked me for that CD to install the novacom...can some help me out plisssssssssss
  2. #2  
    You need to make sure you have installed novacom correctly. I stupidly tried to install 32bit novacom on my 64bit system and therefore had the same problem as you.

    Best to uninstall novacom, reinstall it following the instructions carefully (with particular attention to whether or not your computer is running at 32bit or 64bit).

    If you are trying to access your Pre as a mass storage device, make sure you click USB Mode once you've plugged it in. If you are trying to use WebOS Quick Install, make sure you click Just Charge, it won't work if you put it into USB mode.

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