Results 1 to 5 of 5
  1. mdnorris's Avatar
    Posts
    7 Posts
    Global Posts
    11 Global Posts
       #1  
    Today I got my third Palm Pre. I love the Pre and couldn't think of getting anything else. I got the new Pre at 2:30pm and was told my profile would have everything back to normal with my contacts and emails by this evening. It is now 6pm and I have no contacts, two of the applications I downloaded and my email is not set up.
    Should I be worried? The last time I got my Pre everything was back to normal with in 20 minutes.

    Thanks for your help!
  2. #2  
    I was unaware it would do this in the background, everything always restored right after I put in my Palm Profile information.

    There have been plenty of reports of lost everything from the backup. Did you happen to switch from a 1.2.1 phone to a 1.3.1 phone?
  3. mdnorris's Avatar
    Posts
    7 Posts
    Global Posts
    11 Global Posts
       #3  
    The phone was 1.3.1 when i took it in, and the phone i got was 1.1 when I signed in on my palm profile. It has since been upgraded to 1.3.1. Is there a way to wipe what's on the phone and retry?
  4. mdnorris's Avatar
    Posts
    7 Posts
    Global Posts
    11 Global Posts
       #5  
    thanks, guess i'm SOL

Posting Permissions