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  1. kresom's Avatar
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       #1  
    Hi,

    I started using Pre as my primary telephone today.

    I noticed very annoying problem. When I receive email originating from BlackBerry I have empty FROM field and I can't reply, or even forward this email.

    The same problem is with report from Google Analytics

    I am using Exchange EAS client with Lotus Domino server (over Lotus Traveler). However, I believe that this problem is not related to server side - it seems like Pre email client problem. Not sure, however, but I think Pre doesn't handle all email headers properly.

    Any similar experiences ?

    Thanks, Kreso
  2. kresom's Avatar
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       #2  
    Quote Originally Posted by kresom View Post
    Hi,

    I started using Pre as my primary telephone today.

    I noticed very annoying problem. When I receive email originating from BlackBerry I have empty FROM field and I can't reply, or even forward this email.

    The same problem is with report from Google Analytics

    I am using Exchange EAS client with Lotus Domino server (over Lotus Traveler). However, I believe that this problem is not related to server side - it seems like Pre email client problem. Not sure, however, but I think Pre doesn't handle all email headers properly.
    I traced email source on desktop client. All emails that are causing problems have the same FROM field structure (without names, just email address)

    From: xwz@gmail.com

    while others have

    From: "Paragon Software" <newsletter@penreader.com>

    Kreso
  3. kresom's Avatar
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       #3  
    Quote Originally Posted by kresom View Post
    I traced email source on desktop client. All emails that are causing problems have the same FROM field structure (without names, just email address)

    From: xwz@gmail.com

    while others have

    From: "Paragon Software" <newsletter@penreader.com>
    I did another test. I sent email with bare FROM field (xwz@gmail.com) to both of my addresses; gmail and Lotus (Exchange). It works OK with Gmail.

    So it must be either EAS on Pre (I don't have any native Exhange server available for testing) or Lotus Traveler.

    Kreso

    ps. Anyone knows public Echange server w/ EAS that's available for testing ? Thanks

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