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  1.    #1  
    so i had preware installed on my phone then this new upgrade came out from palm. which my phone did by itself and i realized i cant do anything with preware cuz all i got was error messages, so after that i figured id use webos doctor to restore my phone and i backed it up before i did the restore. so i did that and the phone is clean now, but i lost all my contacts has anyone had the same problem or know of why this happend iv used the webosdoctor before and my pre syncd all my contacts but now i have nuthing
  2. #2  
    you should put your contacts on gmail and sync with the pre. You will never lose them that way.
  3. #3  
    I followed the exact same steps and had the same results. Not sure what happened but I spent about 2 hours rebuilding my contacts from the contact in my old palm desktop. I agree with other poster use gmail, that palm backup is unforgiving.
  4. #4  
    Just had the same thing happen today! Lost over 100 contacts. I called Palm, their response: We're aware of a wide spread issue right now andd we're working on it"
    basically we're "SOL"
  5.    #5  
    i got the same response from palm but when i asked am i sol they said all my contacts can be restored just a matter of when
  6. #6  
    Quote Originally Posted by killasha27 View Post
    i got the same response from palm but when i asked am i sol they said all my contacts can be restored just a matter of when
    They lied to you!
    How many times have you seen the Dr.?..lol
  7. #7  
    My UPDATE!

    Palm called me back today and was able to restore all more contacts! It took them a week, but they got my phone restored!
  8. #8  
    My UPDATE!

    Palm called me back today and was able to restore all more contacts! It took them a week, but they got my phone restored!

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