09/30/2009, 09:26 PM
Palm claims they backup your Pre every day, and they want you to depend on them and trust them? But can you? I don't think so. Here's why.
On my office network, we use a "3 step" backup strategy. We do a daily partial backup, a weekly deeper backup, and a monthly total backup. That way, if one of the backups is lost or corrupted, you can still restore data from one or more backup sets.
With the Pre, I believe they only save the most recent backup. So if your backup is lost or corrupted, you are lost. And that is just what happened to me.
I upgraded to 1.2, and the Pre said that my backup couldn't be found. So all my contacts, calendars, etc, were gone and my phone was empty! Then, later in the day the system automatically backed up my Pre.This backup was empty, and overwrote any genuine backup Palm had for me, so by depending on Palm I lost everything!
Has anyone else noticed that there doesn't seem to be a way to manually restore your backup? No way to verify that your data has indeed been backed up? In case of data loss, no way to choose which backup to restore? No way to restore, say, a backup from last week or last month? In other words, the user has no control over the backup process.
If I choose to keep my Pre (questionable at this time since Palm wiped out all my data), I assure you I will buy software to allow me to backup up my own data, and not depend on Palm.