radiotime unable to play stream - not working

[kjparfekt]

have an account with radiotime and I can log in but then can't listen to any stations. I can stream podcasts with drpodder and the engadget app fine, can watch youtube videos so its not streaming or the connection. Tried resetting and powering off then on. Still doesn't work. Anyone have any suggestions or experiencing the same problem right now? I'd love to listen to the nfl playoffs with it since i'm stick at work and the NFL app no longer has audio feeds. Thanks!

[Blaize]

I have no solution for you...my problem is equally irritating. I have an online Radiotime account, and cannot sign in on my phone...tried two different phones, did a bunch of back and forth emailing with Radiotime and there is no apparent solution. Also, when I bypass the sign in on the phone and try to search for specific radio stations it does not pull them up, but pulls up random stations instead, including if I try radio stations that are saved in my online profile (so I know they are available on Radiotime). Still a cool app, but not as useful/easy as I had originally hoped.

[kjparfekt]

yeah that's completely frustrating. I had a hard time logging in, like I'd click sign in repeatedly before it would let me log in. Couldn't listen when I bypassed the log in either. This would be a top 5 app for me if it would work. The worst part another guy at work has a $15 prepaid nokia phone with a regular radio on it and he's been listening to the games. Brutal.hopefully RadioTime will get it fixed. I don't know why but maybe this has something to do with webos 1.3.5.1.

[Blaize]

I don't know about it having anything to do with 1.3.5.1, since I've had the problem since the app first appeared in the app catalogue...believe that was during 1.3.1? OTOH, I couldn't find a way to listen to the Vikes game online even on my computer today...stations kept saying the stream was blocked...?

[DocLee]

Originally Posted by kjparfekt

have an account with radiotime and I can log in but then can't listen to any stations. I can stream podcasts with drpodder and the engadget app fine, can watch youtube videos so its not streaming or the connection. Tried resetting and powering off then on. Still doesn't work. Anyone have any suggestions or experiencing the same problem right now? I'd love to listen to the nfl playoffs with it since i'm stick at work and the NFL app no longer has audio feeds. Thanks!

RadioTime doesn't stream anything directly. RadioTime only organizes and directs to streams. The chance that every single stream is down is a virtual impossibility. It's definitely not an issue with the application itself seeing as the application uses the same HTML5 that every other streaming application uses.

A question, what patches do you have installed?

Doc

[DocLee]

Originally Posted by Blaize

I have no solution for you...my problem is equally irritating. I have an online Radiotime account, and cannot sign in on my phone...tried two different phones, did a bunch of back and forth emailing with Radiotime and there is no apparent solution. Also, when I bypass the sign in on the phone and try to search for specific radio stations it does not pull them up, but pulls up random stations instead, including if I try radio stations that are saved in my online profile (so I know they are available on Radiotime). Still a cool app, but not as useful/easy as I had originally hoped.

I don't have any emails from you about the application so I'm not sure who you're communicating with about the program. The only way that you wouldn't be able to sign in on your phone is if the username and password are entered incorrectly. Please use the link below to retrieve your exact username and password (case sensitive):

https://radiotime.com/SendPassword.aspx

Not all stations are available in the application. A detailed explanation can be found in the application Help under "Where is station XYZ?!" Short answer is that the Pre only supports a limited set of audio codecs (mp3, aac, aac+, amr-nb). WMA and Flash stations will not work in the Pre so they are excluded from search and listing results. There's also licensing issues where certain networks (such as Clear Channel) do not allow streaming to mobile devices.

Doc

[Blaize]

Doc,

We've exchanged six emails on the issue...I just forwarded 'em to you. We came to the conclusion that nothing could be done, so I just listen on my phone without signing in.

[DocLee]

Originally Posted by Blaize

Doc,

We've exchanged six emails on the issue...I just forwarded 'em to you. We came to the conclusion that nothing could be done, so I just listen on my phone without signing in.

There's no reason why you shouldn't be able to sign in. What we need to do is figure out what patches everybody has installed here and remove the offending patch. What patches have you installed? On an unpatched Pre, fresh install of WebOS 1.3.5.1, the only thing that would prevent a user from signing in would be having an incorrect username/password combination or a non-alphanumeric password. There shouldn't be anything special about your account that would prevent signing in. What is your username on RadioTime? How long are you waiting for the sign in?

I'm determined to get to the bottom of the issue as yours is the only situation of a user not being able to sign in that hasn't been resolved through some simple fix (usually just resending the username/password combo or having to show a user how to capitalize a letter on the Pre).

Doc

[Blaize]

I've tried on a vanilla Pre, as well, due to an exchange for a completely different issue. I have waited up to 15 minutes. User name is Blaize, pw is alphanumeric. Patches as follows:

4x4 Icons v3
Add Date - MM/DD
Battery Icon as Percent
Call Duration in Call Log
Enable Add/Delete Pages
Flashlight in Device Menu
Gesture Tap for Info and Delete
GestureClick Conext Menu
Hide App Vendors
Hide Media Sync
Hide Musicplayer App
Hide Nascar App
Hide Quick Launch Bar
Improved Filename Format
Multi Mod
Open to Alarm List
PDF Redux
Personal Avatar Left Side
Show Actual Battery Percent
SMS Tone per Contact
Swap Reply2All for Move
Unhide Dev Mode Icon
Unthrottle download manager
Wrap Pages

LINUX APPLICATIONS
Diffstat
Extract PDF Viewer Application
GNU Patch

SERVICE
Package Manager Service
SysToolsMgr Service

APPLICATIONS
Brain Challenge
Brightness Unlinked
Checkbook
drPodder
engadget
FillUps
Flixter
Free Klondike Solitaire
Google Calendar Search
JSTop
LED Torch
Luna Manager
Made Simple for webOS
Music Player (Remix)
Pandora
Paratrooper Mini
PDF View
Pink Pad
Preopoly
Presteroids
Preware
Quick Event
RadioTime
Shortcovers
Simon
What Does That Say?!
wikiHow
Zilch Lite

That's everything...let me know what you come up with, either here or @ my email address. Thanks.

[DocLee]

Looking into it. It's going to take awhile to go through all of those patches and apps.

Doc

[Blaize]

Thanks.

[rdgoeson4ever]

Just a bump to this thread, Up until recently radiotime has been working great for me Pre2 2.1, now I just buffer on multiple stations. I have uninstalled and reinstalled the app to no avail.

Any suggestions DocLee?

[DocLee]

Originally Posted by rdgoeson4ever

Just a bump to this thread, Up until recently radiotime has been working great for me Pre2 2.1, now I just buffer on multiple stations. I have uninstalled and reinstalled the app to no avail.

Any suggestions DocLee?

Little bit late to respond but remove the adblocker/Maxblocker patch.

Doc