HP APP CATALOG hanging up on the select country screen

rams99 · 01/26/2013, 08:43 AM

Has anyone had this issue, the app opens to the select country screen and just hangs up you can not enter any info on the screen. I haven't been able
to open the app for over 3 weeks. Is there any way to re download it again?

GMMan · 01/26/2013, 09:54 AM

I haven't seen anything like that happen. You should try App Tuckerbox, from Preware. It'll allow you access to everything (except purchasing) on App Catalog but directly from Preware.

rams99 · 01/27/2013, 10:58 AM

Quote:

Originally Posted by GMMan

I haven't seen anything like that happen. You should try App Tuckerbox, from Preware. It'll allow you access to everything (except purchasing) on App Catalog but directly from Preware.

Should I just reinstall WEBOS and see if it fixes my issues ?

GMMan · 01/27/2013, 12:38 PM

I'd say make a log of the issue.

rams99 · 01/27/2013, 03:04 PM

Quote:

Originally Posted by GMMan

I'd say make a log of the issue.

Not sure how that works...I tried installing app tuckerbox and it would not recognize my device and I did not see the opportunity to register my device before using the app.

GMMan · 01/27/2013, 03:31 PM

Your webOS Account may not have been registered to the device. Get Impostah and check the App Catalog section. You may also try signing in again via Impostah.

rams99 · 01/27/2013, 08:39 PM

Quote:

Originally Posted by GMMan

Your webOS Account may not have been registered to the device. Get Impostah and check the App Catalog section. You may also try signing in again via Impostah.

When I purchased about a year ago I set up an HP account and have purchased apps from the catalog. I downloaded Impostah tonight and still won't allow me to sign in to my account...lt seems like nothing will recognize my device profile.

**HelloNNNewman** · 01/29/2013, 10:32 AM

rams99 · 01/29/2013, 07:21 PM

Quote:

Originally Posted by HelloNNNewman

Does that mean I can't reset something to reconnect to the catalog ?

pattyland · 01/31/2013, 07:35 AM

Quote:

Originally Posted by rams99

Does that mean I can't reset something to reconnect to the catalog ?

No, that means you posted your Tread in the wrong forum

Have you tried to log on and off with your Account? Test the method you can use to buy apps from other countries

rams99 · 02/03/2013, 06:31 AM

Quote:

Originally Posted by pattyland

No, that means you posted your Tread in the wrong forum

Have you tried to log on and off with your Account? Test the method you can use to buy apps from other countries

Yes , nothing works I can't access my account and when I try to open the app cat it hangs on the select country screen it times out with an error message.

GMMan · 02/03/2013, 03:58 PM

Why not try AresDebug and see where it's sticking up? If there were invalid data, messages should be logged about it.

rams99 · 02/04/2013, 06:00 PM

Quote:

Originally Posted by GMMan

Why not try AresDebug and see where it's sticking up? If there were invalid data, messages should be logged about it.

Is that something I have to download or is it already on my tpad somewhere?

01/26/2013, 08:43 AM	#1 (permalink)
rams99 Member Posts: 21 Global Posts: 20	Has anyone had this issue, the app opens to the select country screen and just hangs up you can not enter any info on the screen. I haven't been able to open the app for over 3 weeks. Is there any way to re download it again?
	Liked by

01/26/2013, 09:54 AM	#2 (permalink)
GMMan Member Posts: 2,090	I haven't seen anything like that happen. You should try App Tuckerbox, from Preware. It'll allow you access to everything (except purchasing) on App Catalog but directly from Preware. __________________ Contact: @GMMan_BZFlag (me on Twitter) \| webOS onTap \| @webOSonTap webOS Releases: Change your App Catalog country: TouchPad/PC \| TouchPad/webOS Resources \| Search suggestion patch for browser \| Cycling Email Notifications \| Don't Doctor! Make a good support request. \| How to post logs \| webOS Charge Monitor I will be busy, so I may not be able to provide private support.
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01/27/2013, 12:38 PM	#4 (permalink)
GMMan Member Posts: 2,090	I'd say make a log of the issue. __________________ Contact: @GMMan_BZFlag (me on Twitter) \| webOS onTap \| @webOSonTap webOS Releases: Change your App Catalog country: TouchPad/PC \| TouchPad/webOS Resources \| Search suggestion patch for browser \| Cycling Email Notifications \| Don't Doctor! Make a good support request. \| How to post logs \| webOS Charge Monitor I will be busy, so I may not be able to provide private support.
	Liked by

01/27/2013, 03:31 PM	#6 (permalink)
GMMan Member Posts: 2,090	Your webOS Account may not have been registered to the device. Get Impostah and check the App Catalog section. You may also try signing in again via Impostah. __________________ Contact: @GMMan_BZFlag (me on Twitter) \| webOS onTap \| @webOSonTap webOS Releases: Change your App Catalog country: TouchPad/PC \| TouchPad/webOS Resources \| Search suggestion patch for browser \| Cycling Email Notifications \| Don't Doctor! Make a good support request. \| How to post logs \| webOS Charge Monitor I will be busy, so I may not be able to provide private support.
	Liked by

01/29/2013, 10:32 AM	#8 (permalink)
HelloNNNewman Neumorator Moderator Team Leader Posts: 14,755 Global Posts: 15,164	<thread moved> __________________ Shortest. Marathon. Evar.
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02/03/2013, 03:58 PM	#12 (permalink)
GMMan Member Posts: 2,090	Why not try AresDebug and see where it's sticking up? If there were invalid data, messages should be logged about it. __________________ Contact: @GMMan_BZFlag (me on Twitter) \| webOS onTap \| @webOSonTap webOS Releases: Change your App Catalog country: TouchPad/PC \| TouchPad/webOS Resources \| Search suggestion patch for browser \| Cycling Email Notifications \| Don't Doctor! Make a good support request. \| How to post logs \| webOS Charge Monitor I will be busy, so I may not be able to provide private support.
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